We were a large family group gathered for the weekend and most of us chose to stay here. Those that checked in during the day had a smooth checkin process. Those that checked in during the late evening (after 10pm) were met with rather unprofessional and unhelpful desk staff who were making a game of trying to guess the names of people as they walked in based on the reservations that were still open. Front desk staff was mixed over our stay as far as who was helpful and who seemed completely annoyed that they had to be there. My room was very comfortable and clean. The a/c was cold, the power window shades are wonderful for room darkening as needed. The pool was loved by all, especially the young ones, and the hotel overall is attractive and clean. The free breakfast was not well maintained. Everything was hot but they regularly ran out of items and we had to constantly knock on the service door to request refills. Most other places I've stayed with an in-hotel breakfast have staff come walking around all the time to check on what is running low, but the staff here just hung out in the back room. Every time we'd have to ask for something, the staff would act surprised that the item was gone. They would know if they'd just come out and look once in a while! I get it, it's ”free”, except it's not really free (you know it's baked into the cost of the room). The location is convenient to several fast food restaurants, close to route 23, and close to the Walmart (walking distance if you wanted) so if Circleville area is your destination, it's not a bad place to stay. Just wish the service weren't so mixed.
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