Delta Hotels in Cincinnati

Immediately upon checking in I was overcharged by $300 for my already booked stay. Staff tried to explain the days rates and said I was being only charged for $75 cleaning fee, but swiping my debit card I wasn't given an option to type in my pin and was immediately charged $851. The staff were very combative with myself and another guest who was checking out and they were also overcharged for their stay. They explained they had a system error and thats why we were overcharged. I was already upset because I was to be in town for a full week and this overcharged stay took most of the money I was going to use for that. I checked in and went to my room. The room was dirty with smudges and dirty fingerprints on the windows, tv, and bathroom light switch was caked in dirt. The bathroom shower had mold in the tile and the baseboards has hair and dirt build up from obviously not cleaning. The duvet had multiple areas of dried blood and hair on the mattress. For a Delta Marriott I expected way higher standards and was not given that with my stay. After discovering the blood I decided to check out the same day, staff couldn'tv give me a receipt and told me they would call me first thing the next morning to confirm I would be getting my full refund but could not tell me when I would get my overcharged stay back. They never called and when I called them the staff were extremely rude and told me in they already explained the day prior I would get my money back and I would just have to wait. I ended up having to contact my bank and report this for fraud considering it had been multiple days of the charge pending on my account with the money gone. I would highly recommend anyone avoid this hotel, lest you want to get scammed and harassed by staff.