Quality Inn Bewertungen

I actually like this place very much. The guys from the front desk are very nice n helpful. N breakfast 😋

Staff are half rude and half helpful depending on who works the front desk. The breakfast is more at home in a jail environment then a hotel, the bathtub was clogged the whole time there and they have a stay over policy in which they charge 20 dollars just for you to stay in the same room. Which I find ludicrous and have never heard of such a penny pinching policy and I frequent hotels all over

Friendly & helpful regarding surrounding locations.

最高でした。ありがとうございます。 また使いたいし日本人にもおすすめですよ！ 綺麗で車の駐車場も良かったのでまた利用します。

ห้องสะอาดดี บริการกี

Muy bien lugar

Todo excelente, nuevo y limpio. El desayuno estaba muy bueno. Personal muy gentil.

I was here for business, stayed two weeks. Absolutely no issues. Room was very nice. I think they recently redid a lot of things here. There is a pool which I did not use but did see kids using. It's an outside hallway place but it does have an elevator. Housekeeping was daily and the room I was in had the best shower of any hotel or motel I have stayed at in California in years. Parking can be a little tight but street parking is available. Although it is on a main street through Chula Vista, it is remarkably quiet at night. Breakfast is good.

The worst stay ever. we got to the hotel. Went to check in at 3pm and was told that my reservation was canceled. had to rebook a reservation that i had for 484 and had to pay $794.82. We had a few friend over for a drink and was asked to leave the following day. We were told that the front desk agent did not feel safe. They called the cops and had us removed. Literally the worst experience I've ever had at any hotel. I would never recommend that anyone stay here. The breakfast was also terrible. dry and burnt. waiting on the General manger to give me a call to let me know how I made them unsafe and why there were NINE (9) cops called to remove me from a room we paid for.

The people are rude. 200 a night got us a 3pm check in time (the guy at the counter said he would charge me extra for early check in when we arrived at 1:30pm. The breakfast was Dried out powdered eggs, burned sausage, expired yogurt... housekeeping started pounding on our door at 10:30 am insisting that we "leave now" despite the 11am checkout time.

Came from Louisiana to San Diego for my granddaughter’s graduation. Stayed 9 days, my room was very clean and comfortable. Center-ally located depending on what you want to do

Courtesy should be standard from a service industry business. Not at this hotel. We were denied checking in 45 minutes early. I understand this if there is not a room available but they actually have a sign, which I saw later, printed that says no early check in. They are not accommodating anyone. Breakfast is until 9 am on a Saturday. First it is the weekend and second we are on vacation and third they did not inform us of this upon check in. We fortunately made it to breakfast before 9 am. At 9:02 we were kicked out of the dining area, although we had not completed our breakfast and were in the process of eating, and told we would need to eat in our room so they could mop. No information about check out, pool times, breakfast time or anything else was provided at check in. I was informed that I could have "visitors" from 9 am to 9 pm. If I wanted visitors in their own car outside of "visiting hours" I would need to pay $20 for a parking permit for them. My credit card was charged $100 OVER what the room was for and in addition a separate deposit charge of $100 was charged to my card. NEVER AGAIN. Best Western is usually much better than this. Not at this hotel.

Clean rooms, parking, amenities. The air freshener in the room was very overwhelming and unnecessary considering the rooms are much cleaner than most hotels. Great variety of breakfast items, including hot items.

On the day of the checkin, at about 7pm, I received a call from the hotel asking me what time I am going to arrive. I feel it's unusual and a bit annoying to receive such a call from a hotel which already charged my first day stay on the credit card already. After the checkout, I figured that the hotel charged me the full amount on my credit card, although I paid the majority of the fee using travel credits. I needed to call them directly to correct this. The staff who answered the phone is a bit rude, saying "YOU SHOULD tell the front test that you paid the reservation using the travel credits." It made it sound like my mistake. First of all, no one told me I needed to mention it, secondly, it's clearly said in my reservation how much I paid using travel credits and how much is due. As long as they have taken a look at the reservation, they should not have missed this info. BTW, I am still waiting from my refunds. The hotel is not very sanitary. The towels are pretty dirty. I only received a set of shampoo, conditoner though booked for 4 persons. When I asked for more supplies at the front desk, they asked me the room number and reservation info and wanted to verify if my room has a 4-person capacity. It's pretty annoying.