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Verifizierte Bewertungen
Lage4.6
Ausstattung4.5
Service4.6
Sauberkeit4.5
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Negative Bewertungen(21)
Anonymer Benutzer
Aufenthalt im Okt. 2023
Familie
2 Bewertungen
1.7/5
Gepostet am 21. Okt. 2023
Really dirty and old !! Don’t trust the pictures. The walls were dirty. The furnitures are really old and damaged. We found hairs on the floor and in the shower!!! The room smelled like toilets… Dust every corners. The shower head was not working for one room and for the other one, the pressure was so bad that it hurt. The TV was not working. No real towels. Strong smell of cigarettes at the reception. The rooms were expensive for such a cheap and dirty quality.
No problem regarding the location, it’s right at the Jiefanbei pedestrian street.
But you can hear the noise of the cars and people all night….
Übersetzen
6/9
Antwort der Unterkunft: Dear guest, we are very sorry for the evaluation of your stay at our home experience. The shower TV is definitely 100% fine. If you cannot operate and use it normally, you can immediately report to our staff. After the aunt cleans the room, we will have dedicated staff to check for room hygiene issues. Towels and bath towels are all provided as disposable items, All customers feel that disposable towels are clean and hygienic. Only you mentioned that we don't have real towels, and I don't know if your understanding is a bit problematic,We have a sofa table at the front desk for guests to rest on. Do you also want to stop other guests from smoking? Can't you pick out any thorns in the room and start picking on us in the front desk rest area? In the face of your slandering our store's hygiene, I wish you all the best in the future!
Gastnutzer
Aufenthalt im Sept. 2023
Pärchen
5 Bewertungen
3.0/5
Gepostet am 5. Okt. 2023
The location is excellent. The room however was not very clean and the window was not tight, which caused a high noise level. Furthermore, it would be nice to have regular towels instead of disposable ones.
Übersetzen
Antwort der Unterkunft: Dear guest, hello. Thank you very much for your support of the hotel. We did not receive your full 5 points of praise, and we still feel a bit disappointed. It may be that the hotel has not done enough. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will serve wholeheartedly, so that every guest who comes to the hotel can feel the warmth of home, We hope our service can bring you more surprises and emotions, and look forward to your next visit!
Gastnutzer
Panoramic Night View Double Bed Room
Aufenthalt im Juni 2023
Reise mit Freunden
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Juli 2023
Nice hotel. But room on the high floor could not catch the wifi. The staff was helpful so they changed the room for us. Good location!
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your support of our hotel. Your five-star praise has given us unlimited motivation. We hope to have the opportunity to bring you better facilities, equipment, and services. Wishing you a happy life!
GemmaSyd
Aufenthalt im Juni 2023
Familie
6 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Juni 2023
This hotel is right at the 81 food street. We stayed for 1 night and the hotel is aging fast not like the photos on the websites. The reception is not 24 hours, so if you checkout early, just leave your room keys in the door. What I disliked was the disposable towels rather than proper towels. The building has so many hotels and it’s very common in Chongqing.
Übersetzen
Antwort der Unterkunft: Dear guest, as our hotel has always used disposable bath towels and towels to provide guests with a hygiene guarantee, if you need traditional bath towels and towels, you can contact our front desk to provide them to you. We will respond to your feedback on the small store during your stay and look forward to your next visit. We will sincerely apologize.
Gastnutzer
Aufenthalt im Juli 2023
Pärchen
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Aug. 2023
Very strategic location! Eateries are just a stone throw away
Übersetzen
Antwort der Unterkunft: Thank you very much for choosing to stay at the Suyama Hotel, which can satisfy you and bring us the greatest happiness; In Chongqing, we have prepared a warm "home" for you outside of your home, allowing you to rest your soul and wash away the dust during your journey. When you start again, we will fill your luggage with blessings. Despite the changing seasons, what remains unchanged is that we are waiting for your arrival.
uumee_uumee
Aufenthalt im Okt. 2023
Single
42 Bewertungen
3.2/5
Gepostet am 10. Okt. 2023
It’s ok
Übersetzen
Antwort der Unterkunft: 非常感謝您選擇入住宿山酒店,能讓您住得滿意,使我們最大的快樂;在重慶,我們為您準備了一個温暖的家之外的“家”,能讓您在旅途中休憩心靈,洗去風塵,當您重新出發時,我們將祝福裝滿您的行囊,縱使季節變遷,不變的是我們等待您的到來。