Banyan Tree Chongqing Beibei

Wir kamen im Hotel an und wurden von Herrn Allen Fung herzlich empfangen. Er fügte mich sogar auf WeChat hinzu, um die Kommunikation zu vereinfachen – eine nette Geste. Leider flackerte die Leuchtstoffröhre beim Betreten des Zimmers störend. Herr Fung rief sofort einen Techniker, um das Problem zu beheben, doch leider konnten sie es nicht beheben. Aus ehrlicher Anteilnahme empfahl er uns ein Zimmer-Upgrade, was wir sehr zu schätzen wussten. Was mir besonders auffiel, war, wie Herr Fung uns persönlich beim Umzug unseres Gepäcks ins neue Zimmer half. Er schaute während unseres gesamten Aufenthalts bis zu unserer Abreise immer wieder nach uns und sorgte dafür, dass wir uns wohlfühlten. Diese Aufmerksamkeit und Fürsorge machten unseren Aufenthalt unvergesslich, und ich kann ehrlich sagen, es war einer der besten Hotelservices, die ich auf meinen Reisen erlebt habe. Vielen Dank, Herr Fung, für Ihre außergewöhnliche Gastfreundschaft!

Location is slightly far away from the city, but if you enjoy the fresh air and nature, this is a great place to go. Highly recommended for family gatherings. There is little zoo in the hotel and children playrooms. You also can experience many tradition activities. Hotel itself is a traditional architecture. You can get great pictures here, and they have Chinese traditional dress offer along with photographs and make up. Beside above, one of most impressive pieces is their service. The hotel assigned a personal host for each group. Very helpful and detailed.

Enjoyed our lovely stay. We booked the double pool villa and loved it. The indoor bathtub was nice and spacious and the outdoor private hot spring was fantastic. Breakfast was also excellent, the spread was vast and the made to order Chongqing noodles delicious. Zoe looked after us during our stay and provided excellent service at all hours and made our stay enjoyable. Thank you again for the lovely stay.

Our room here was amazing, with a very soft bed. The hot spring on the balcony was huge and very relaxing. We enjoyed the cocktails from the cafe. All the staff were very friendly, despite the language barrier. Leo was very helpful in giving us lots of information and organising a late checkout for us.

Amazing hotel, perfect the in-room hot pool, great service. Also nice surroundings like Jinyun Mountain

Great place to stay for rest and relax. Great thanks to Allen for the hospitality and recommendation around the area. Allen also extended his service even after we have checked out. Overall will recommend anyone who is heading to Chongqing for leisure.