Como Castello Del Nero

When I first booked this hotel (to attend my friend's wedding), I thought this was overpriced. But, it was very much worth it! Undeniably - this is the BEST hotel breakfast I've ever had. This place makes a Ritz Carlton breakfast taste like school cafeteria food. The tiramisu I ordered via room service was better than tiramisu I had in US Italian restaurants with tasting menus. Overall food here, is on a new level! The room was cozy and had phenomenal views. Turndown service came with gummy candies that were on a new level. Lastly, The team strikes the last balance of professionalism and warmth. Receptionists and restaurant staff always were attentive and came with a smile. Would probably nudge Michelin to give this place 2 keys, instead of 1 key.

We stayed here for 3 nights as a side trip to our stay in Florence. The hotel is spectacular! It’s a castle overlooking beautiful Tuscan hills and olive groves. Amenities were top notch. Breakfast in the Pavilion was so delicious and everything was so fresh. Yoga with Giulia facing the hills in the morning was a wonderful way to begin our day. What made our stay even more special was the staff. From the bell hop to the breakfast wait staff everyone treated us like we were well liked family members :). Giulia at the front desk, Maria at the spa and Francesca , Valentina and Giuseppe at the Pavilion deserve special mention. If you are planning a trip to Tuscany you must stay here!

Beautiful hotel set in picture-postcard stunning Tuscan hills. Wonderful team at the COMO, great food and wine, fabulous spa, we stayed for 5 days and look forward to returning. The table supper in their olive grove was a fun and delightful surprise during our stay. Thanks to the team for looking after us!

Do Not Be Fooled by the Views - This Hotel Was a Huge Disappointment Jun 2025 My family and I stayed here for two nights and I must say, this is one of the most overrated hotel stays of our life. Sure, the view's nice. And that is where the pros end. Staff check-in took over an hour with attitudes from staff even though we were polite. We had two rooms-one Como Suite and one Estate Room-and both were outdated and underwhelming. Bare walls, horrible. The Estate Room had a terrible moldy smell-so much so that we all left with coughs and sinusitis. When we complained, the staff just said "okay" and that was the end of it. We also requested twin real beds in the Estate Suite-we received a queen and an awful, old, rollaway bed that was so uncomfortable my other son had to sleep on the couch-and he spent the whole trip in a bad mood due to lack of sleep. Ridiculously unacceptable for this price. Staff operates a Michelin star restaurant? A simple three course meal took three hours. There were no a la carte options. Which was an issue since one of are family members is pescatarian. The "non-fancy" restaurant was equally disappointing. The food was fine but it was a battle of hand waving to get the servers’ attention after waiting 15+ minutes. The pool was beautiful, but there was one overworked (and admittedly lovely) server forced to help 20 people, so again, service was tough. The pillows on the couch in the Estate Room smelled funny. We told staff and they did nothing. WE STAYED IN ROOM 403 AND 404. DO NOT STAY IN 403.

One of the most impactful properties I have visited and I will highlight a few desired improvements. My photos will also tell an impressive story. PROS: tranquil, serene, beautifully styled, gorgeous gardens, 10 mile vistas, incredible breakfast service, location CONS: limited private public areas, at peak service hours staff pressed, some rooms may be compact and lack views, dimmer lighting at Taverna and Pavillion in evening. My first COMO and I will try others. Used PLAT AMEX got upgraded to 201 suite which was incredible. Friendly and warm staff!

We stayed here on a family vacation with a rental car driven from Rome. In looking at the map, I was unsure how the location would work out, as our goal was to drive to small Tuscan towns each day. Turns out this was a great location and a great property. The room was clean and large, staff was very friendly and accommodating, food was good we had breakfast and dinners, and the setting is very pretty. We have a special needs son, and everyone was very kind and helpful in handling any special requests we had to meet his needs. We left this property to go to Florence, and in retrospect wished we had stayed longer at Como Castello. The hotel is well located for driving in Tuscany - we enjoyed the pretty ~1 hour drives to some of the smaller towns we visited, and the roads are good. There is a small town near the property for gas, and a few restaurants. Overall a great location, superb friendly and helpful staff, and great property. We would absolutely stay here again.