Novotel Hotels in Chiang Mai

Hotel was great. Good location. Elevated carpark to protect your cars from any flooding. Check in timing is semi-strict. Arrived at 11am and was told earliest they could do was 1pm as the hotel was full. They proactively offered to hold our baggage and gave advice on nearby attractions, spas etc. Came back slightly early at 12.30pm and was allowed to check in. Room was mostly clean with some mild dust here and there but no issues. Breakfast spread was good but it’s free seating and there aren’t any waiters to assign you seats so it’s slightly messy. You may need to wait for a seat as the restaurant got completely full at 9am.