Hampton by Hilton Hotels in Chesapeake

I made a reservation and held it with my credit card one week before my arrival date. On the day of arrival, while enroute, I received a phone call from the front desk telling me that they had to cancell my reservation due to overbooking the hotel. The front desk clerk did let me know that there where other hotels close by if I was interested. I asked to have the names of the properties emailed to me. Instead, I received an email showing that I made a late cancellation which comes with a cancellation fee. The hotel manager was kind enough to waive the fee but made no attempt to find me a room. Every staff person that I had spoken with had a very clear ”Could Care Less” attitude. I did manage to get a room through Hilton Honors, which I have been a loyal member for over 25 years. Although, their attitude was about the same as the Hampton Inn in regards to the issue. So, if your travels require you to have a guarantied room, do not make a reservation with this hotel, and think twice about making one with any Hilton property. I do not think that Hilton fully understands the power of a network of a respected person attending a business meeting with 150 other travelers. Many will not stay here again.

Das Hotel war außergewöhnlich sauber und das Personal war sehr nett und zuvorkommend. Unser Zimmer war jedoch erst nach 19:00 Uhr bezugsfertig. Mir wurde eine Rückerstattung versprochen, die nie stattgefunden hat und ich habe noch keine Gutschrift für eine mysteriöse Belastung auf meiner Karte erhalten, die ich nicht autorisiert habe.

The Hampton Inn & Suites Chesapeake-Suffolk-Portsmouth hotel is situated perfectly in the heart of Hampton Roads, with easy access to Portsmouth, Suffolk, Hampton and Newport News, Virginia. Our Chesapeake, Virginia hotel is within walking distance of the Chesapeake Square Mall and minutes from Harbour View Bridgeway Commerce Park, Norfolk International Airport and Newport News/Williamsburg Airport. The hotel is surrounded by major corporations and government offices such as Lockheed Martin, Raytheon, the USJFC (JFCOM), the US Coast Guard, NNSY, SAIC, Northrop Grumman, General Dynamics, Echostorm and Sysco. The hotel is conveniently located within 30 minutes of Busch Gardens, Williamsburg, Va, and the Virginia Beach oceanfront.Our hotel is a five story, beautifully appointed building with 86 amenity-filled guest rooms and spacious suites. Every room is equipped with wireless and hard-wired Internet, refrigerator, microwave, hair dryer, iron and ironing board and a flat screen cable TV with HBO. Our guests will enjoy a large work desk, phone with voicemail and free local calls. All of our guests can count on comfort when they jump into our luxurious Serta Sweet Dream beds.Sure to please the busy executive or leisure traveler, Chesapeake Hampton Inn & Suites hotel guests will enjoy our complimentary On the House hot breakfast buffet served daily. Or if you're in a hurry, grab one of our On the Go Breakfast Bags as you run out the door. Chesapeake hotel guests will also enjoy amenities such as our fitness center, 24-hour business center, indoor pool and whirlpool spa, guest laundry facilities, 24-hour Suite Shop and over 1,000 square feet of meeting facilities. Relax with a cozy fireplace, 40 inch Plasma TV, and 24-hour complimentary beverage station.We stand by our 100% Hampton Guarantee, so you can be assured of great, friendly service and an enjoyable stay. We love having you here in Virginia at the Hampton Inn & Suites Chesapeake hotel near the Chesapeake Square Mall!