Hanu Reddy Residences Wallace Garden

The staff at the hotel are completely useless and unprofessional. They lack the ability to handle customers effectively. It seems that the values of the owner or management driving the company's decisions are inadequate, neglecting the small details that contribute to a holistic customer experience and a sense of safety. Moreover, there appears to be significant infiltration from Bangladesh and West Bengal, with individuals settling here without basic customer service skills. These individuals often seem inexperienced and lack the necessary knowledge to perform their jobs effectively. They also seem to lack integrity, concern, and a sense of belonging towards the customer—qualities that are difficult to teach. While you might spend a night at this hotel without major issues, your privacy and belongings could be at risk due to the incompetence of the staff. I strongly recommend reconsidering your stay here and taking utmost precautions if you choose to interact with these untrained individuals.

This is a mid-range guesthouse which are a little more expensive in Chennai. Very happy with location in thousand Lights which is a good area to be, and the nice and accessible terrace. Room was good and clean with reliable wifi and a/c. The place is well maintained and breafasts are correct. Staff is professional. I recommend!

Staying at Hanu Reddy was one of the best decisions that my mother and I could have made. We stayed for one month and the service provided by Wiplub and Manoranjan was excellent. The place was very clean, the breakfast was great, any requests that were made for laundry/ironing were attended to immediately. The location was also in a very safe area and the security guard was always on site, and very friendly. The only drawback was that the water pressure in the shower was not enough. Otherwise, would highly recommend this place, it truly felt like a home away from home.