Resort Hotel El Cortijo Spa

Disappointed ! The hotel is off the main road on a unpaved street, if you arrive at night, like we did, almost impossible to find. The GPS coordinate on Google are wrong, when you arrive at the roundabout, look at your right and you will see a small sign and a dirt road, drive up and you will find the hotel. Reception lady friendly, but took forever to check in, room big but very basic, Internet was not working and no phone in the room. After getting to our room, 111 we discover that only one towel was there and that we had no PW for the Internet (that later we find out was not working "connected without internet"), water was cold and shower was not draining.... . No phone in the room, so I had to dress up again and walk, quite a distance to the reception..... after 5 minutes they gave us a small towel and 2 bathrobes and they told us will send someone to fix the water/shower, it is now 11 pm, and honstly i would like to sleep but.... . A repair man arrived but problem not solved! In the morning water still cold and shower not draining. Breakfast was great (at least something good) but the property, potentially great, feels a bit run down.

Could be a great hotel. Located just 5 min from Chefchouan, on a hill, easy access. However, it looks hotel went down during covid and is starting to wake up now. Nice location, nice hotel, but most of fountains do not work, gardens are not well cared, pool is not working. Rooms are ok, but a bit dirty and it is a mix of Ikea furniture with traditional furniture. Could be a great place, but needs remodeling. Breakfast is very good.