Chandragiri Hills Resort Kathmandu-Luxury in the Clouds

The receptionist took us to the cable car that took us to this massive property.But as soon as we got off from the cable car we found out that we had to take another car to reach the resort.We probably waited almost 45 min to get a vehicle.I think the management here needs to be improved.We felt like completely lost because no one was there to guide us.After they took us to this amazing resort.The frontoffice staffs welcomed us with their bright smile.The rooms were Perfect.The Tv was not working but the staff came to fix it right away within 1 min after we called.I was impressed with his service.We went for lunch right after we checked in.And i think they need to pay attention to the foods and the menu as well.We ordered Tomoto and Mozzarella salad that was supposed to have some pesto sauce but i was really dissappointed how they served it.Plain Slice of tomato with mozzarella cheese on top with capers.Sichuan Chicken was a fail needs to be improved.But dinner buffet was really good.They had options for A La Carte and buffet.I love the live cooking station.Foods were very delicious.The f&b staffs were really polite for dinner service unlike lunch team.They were watching their phone all the time for the whole lunch.And also the spellings were mistake on the menu. Small detail matters when you have amazing resort but the management should be good as well.Our Rooms was amazing.No complains regarding the room.When we checked out there was this nice lady with a beautiful smile to greet us i forgot her name sorry.I felt so happy to see her smile like that.She was absolutely amazing.She deserves a promotion or a bonus😊🙏🏻 the reason why i rated 4 was regarding the management and restaurant’s poor presentation also the menu.Overall everything was good.

Nice property with excellent mountain range views .Rooms are also beautiful. Foods with great taste and mountains range views from the resturant too. Value for money price for the room rate. Friendly staffs. And mostly important the temple of Bhaleshwor Mahadev.

The family was staying at Chandragiri Hotel. The resort is so peaceful that it takes you closer to nature. Fresh and clean air makes you feel rejuvenated. The service matches the local culture, the food was delicious, the team was very quick to deliver all the requests. The infinity pool and heated outdoor Jacuzzi attracted children and parents alike. The jacuzzi had a good time, temperature and water quality. Mr. Krishna Khatri helped make our stay enjoyable. Overall a top class resort. I will definitely stay at the hotel again when I come to Kathmandu.

A perfect gate away for peace of mind.However, quality of some food & service need to improve at some point. Beverages delivery need to be quick as standard of time. Staff need to be more attentive while guest is dining to make sure full customer experience delightful.