The Fern Residency - Chandigarh

**Review of The Ferns Residency, Chandigarh** I recently stayed at The Ferns Residency in Chandigarh, and unfortunately, my experience was far from satisfactory. While the hotel is conveniently located in an industrial area close to Nexus Elante Mall—offering great shopping and dining options—this was the only positive aspect of my stay. Upon arrival, I was disappointed to find that the room I had booked on *********** looked nothing like the images presented online. The actual rooms were old and in a rundown condition. The bathrooms were particularly cramped and had significant leakage issues, especially with the wash basin. After noticing dampness on the walls and other fitting problems, I requested a room change, only to be moved to an even smaller room with an equally tiny bathroom. The dampness in the corridors further added to the unwelcoming atmosphere. The staff at The Ferns Residency were another letdown. They were unfriendly and unprofessional, with one staff member even walking into my room without knocking. The lack of proper uniforms for the staff only added to the overall impression of disorganization. When I asked the reception to arrange a taxi for my airport drop, they were unable to assist, which was incredibly frustrating. Interestingly, there was a newer Novotel Hotel located directly opposite The Ferns Residency that seemed like a better option for anyone looking to stay near Tribune Chowk. While there is a bar on the second level that appeared neat, it certainly wasn’t enough to make up for the shortcomings of the hotel. In summary, I cannot recommend The Ferns Residency. The combination of outdated facilities, unprofessional staff, and a lack of basic services made for a disappointing stay. If you're looking for a comfortable and pleasant experience in Chandigarh, I suggest exploring other options in the area.

I have stayed here from 14 July to 16 July for my business trip. The stay was so good and comfortable. The room service is so smooth. The room service done by Ms. Khushboo was very appreciated. She has done her work without interrupting me while I was in a meeting. So professional. Overall stay was good. But food is ok. As a star hotel it can be much better.

Service was very efficient and quick to meet our adjustments. The food was lovely and tasted great! Special thanks to our waiter Vijay Kumar

Erina’s behaviour is so kind and helpful. I have never seen anyone like her. I must say that I will remember fern residency because of Edina’s behaviour. She is so hardworking. Erina’s behaviour is so kind and helpful. I have never seen anyone like her. I must say that I will remember fern residency because of Edina’s behaviour. She is so hardworking

Pathetic service, too small rooms and the food quality is just a blunder. There were cockroaches on the food in breakfast and the hotel staff doesn’t even care . The manager is not even available at the hotel till 10 AM. Don’t even bother booking this hotel for your trip

Tasty food and great service all staff and servers are good Visited hot flavour at 2nd Floor where ill get good served from vijay kumar thakur and Dhila Ram and Jyoti and mr navin f&b manager Breakfast And Dinner both are tasty want to visit☺️