MGM Hôtels & Résidences - Résidence le Cristal de Jade

Fantastic 5 nights stay in the 2 bedroom chalet You will find everything you need in it and around it

Overall a good stay. Staff at Reception are very pleasant but it is a bit slow as there is only one poor employee that seems to be doing the job of many, checking in, answering the phones, minding the bar and serving drinks and also bringing items to your room if needed like cots etc. Reception completely shuts outside of the hours of 8am-8pm you can’t even get into the area, dread to think what would happen if you lost your room key? We had a medical issue with one of our children and needed advice on who to call however it was past 8pm and there wasn’t even an answer on the telephone. I had asked for a cot and iron prior to my arrival, neither of which were there so we had to wait with a very restless 4 month old before we could get him off to bed We were looking onto the road which was very loud during the night. However the room was nice, small things like staining on the walls and curtains could be addressed but otherwise clean and tidy. Bear in mind if you’re planning on using the sofa bed it comes out as two single beds with quite a large gap down the middle so would not be suitable for small children The pool is great and easily accessed.