Résidence Pierre & Vacances Premium la Ginabelle

We visited March/April 2024 as a family with a larger group. We had two apartments for up to 6 people (one had 4 and the other 5) These were self catered and we were provided a small cleaning pack (small washing up liquid, small antibacterial cleaner, 5 dishwasher tablets, and a few cloths) and toiletries which were three small shower gel and shampoo solid bars and one toilet roll. These were small and not enough for everyone all week. Over the week we had to buy rubbish bags and toilet roll. Towels were provided (one hand one bath per person) and two robes regardless of the makeup of the people in the room. These were hard and not luxury as you would want for four star. The room was spacious with a double room, a twin room and then there was a double sofa bed. We didn’t use this but the other family did and it wasn’t particularly comfortable. Bedding was provided and this was quite comfortable. I don’t think that the rooms are big enough for 6 people personally. Not on a holiday when you have all the ski clothing in the room. There is a lack of storage for bulky clothes and we generally left our coats on the sofa bed. The rooms were not particularly clean. The toilet is in its own room and in both rooms smelled like a urinal. The bathrooms were ok, and the showers hot and powerful enough. We did find that down the side of the sink was dirty and had not been cleaned for a while. The rooms were not cleaned thoroughly between uses and I didn’t like walking barefoot. The socks I wore in the apartment were black with dirt. The general areas are not particularly well maintained either. Someone had left a bag of rubbish on the bannister of the stairway and this was there three days later when we left. The cutlery and plates are plentiful. The kitchen is adequate with a fridge, microwave/oven, dishwasher and hob. You can eat in if you like which we did a few times. Some of rooms have spectacular views from the balcony. Others not so much. You are given a ski locker with the room which was spacious and helpful and kept wet boards and boots out of the room. The swimming pool is great for bad ski days, with the sauna and steam rooms being roomy and lovely and hot. You have to ask reception to turn these in and these facilities are only available when reception is open (so not between 12-3pm) The hotel is well situated for the train station and the bus stops and town. You get free train travel from the hotel and this was so much quieter than the bus. It is only a short walk to the bars and restaurants which is great after a long day skiing. In checkout we left our bags at the hotel for a few hours and these were left in the fitness suite. Not helpful for those wanting to use it and not particularly secure. I think a better system is needed. The receptionist was lovely and helpful. I wouldn’t stay here again mainly due to it claiming to be luxury and to be 4*. If it was appropriately priced for a 3* I would consider it. However, if I was

Location is good - in the middle of town. But this is the only positive. On arrival we did not get parking space - suddenly we should have to booked in advance (charge) and all places were taken. In Chamonix you drive to 5-6 ski areas or spend a long time in the bus - so this is an issue when driving through Europe for this reason Maeva.com - the rental agent for our apartment - charged 4,00 EUR city tax per person per day instead of the correct tax 0,90 EUR. For 2 persons - 7 days - it adds up to 41,40 EUR overcharge. The friendly staff exlained bookings through Pierre & Vacances would pay the correct amount - but not Maeva customers. (2 seperate credit card hand terminals in the reception - one for P&V and one for Maeva). When complaining via e-mail - no response from Maeva. We asked for a high floor apartment - we got a ground floor on top of the noisy swimming pool. Last - the complex is run down - at least 15 years since last renovation.

Plus jamais! A fuir..... à moins d'aimer passer sa semaine dans une grotte. L'appartement très vieillot au rdc donnait sur un mont de Terre, sur une rue extrémistes bruyante. Pas de vue sur les montagnes. Obligé d'allumer les lumières toute la journée. De plus, l'apporter était extrême sale. Une honte de louer cela!

Ce n’est pas mon premier séjour à la Ginabelle mais j’avoue avoir été déçu. Ce séjour était très important pour moi car c’était la première fois en 20 ans que nous étions réunis en famille. J’avais pris mes dispositions en appelant dès la fin mai pour avoir deux appartement côte à côte et vue Mont Blanc, et 2 places au parking . Le contact avait été très bon et on m’avait confirmé la prise en compte de ma demande. Et une semaine avant mon arrivée on m’informe que ça ne va pas être possible et non garantie. J’ai été obligé d’insister et cela m’a causé un grand stress. Au final j’ai bien eu les 2 appartement et places de parking demandées mais au prix de plusieurs appels et stress dont je le serai bien passé. Second point noir, mais indirectement lié à Pierre et Vacances: il faisait 28 degrés dans les appartements. Il faudrait envisager d’installer la climatisation compte tenu des canicules récurentes à Chamonix. Enfin dernier point noir: le bruit de la maison des artistes qui organise des concerts ou plutôt du bruit très régulièrement et jusqu’à 2h du matin. Pour le reste j’ai apprécié l’emplacement de la résidence à proximité du centre de Chamonix et de la gare.

Une résidence au top, un appartement spacieux avec vue mont blanc et la literie était très bien. Au centre donc tout est accessible, un parking, une carte transport gratuit à l arrivée. Une piscine, sauna, hammam, salle de sport qui est un gros plus même si la piscine est un peu froide. Et la personne de l accueil a été absolument charmante.

Очень маленький апарт: 3 детям и двоим родителям трудно было развернуться. Электротовары новые, из кухонных принадлежностей все было. Диван разваливался. Нет груглосуточной стойки регистрации - приехали ночью, ключ нам оставили, но было трудно сориентироваться... Бассейн был в соседнем корпусе, переход по улице, но вода и сауна были теплыми.