Hotels mit Pools in Chamarajanagar

Our stay at Gorukana was deeply disheartening and fell far short of expectations. The management, particularly the lady in charge, displayed a level of rudeness and unprofessionalism that I have never encountered in my travels. Her confrontational attitude when we inquired about certain issues, combined with a complete lack of apology, reflected a dictatorial management style that is unacceptable in the hospitality industry. To start, upon our arrival on a Friday when the resort was not busy, we were given no introduction or overview of Gorukana, its facilities, or the activities available. There was a complete lack of initiative to involve us in the advertised evening or morning walks, leaving us clueless and unengaged The resort failed to provide basic amenities; for instance, we were not provided with enough blankets on our first night, leading to a great deal of discomfort. Worse still, there was no way to contact the staff for assistance later. On top of these issues, when we checked out a mere 30 minutes past the standard time and requested an additional cup of tea, instead of compensating for their earlier mistakes, they had the audacity to charge us extra for the tea. Additionally, the resort’s claim of being an Ayurvedic and wellness center is highly questionable. They serve non-vegetarian food, which is contrary to Ayurvedic principles. The lack of Ayurvedic or wellness activities was stark; the only remotely related feature was a small garden with minimal variety. There were no signs of any Ayurvedic masseurs or even a price list for such services. Moreover, the resort seems to have a set of arbitrary rules not listed in their policy while neglecting the ones that are. Despite a stated policy against accommodating all-male groups, there were several such groups during our stay. This selective enforcement of rules adds to the confusion and frustration. In conclusion, Gorukana not only falls short in providing basic hospitality services but also fails to live up to its claims of being an Ayurvedic wellness retreat. The management’s lack of regard for guest comfort, combined with the absence of promised amenities and services, makes this a place I cannot recommend to anyone seeking a genuine wellness experience.