Jl. Mangga Dua Dalam No.55 56, RT.6/RW.7, South Mangga Dua, Sawah Besar, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10730, IndonesiaHoteldetails anzeigen
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1 Nacht
Gästebewertungen
8.9/10
Sehr gut
191 Bewertungen
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Verifizierte Bewertungen
Lage9.1
Ausstattung8.7
Service9.0
Sauberkeit8.8
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Negative Bewertungen(2)
SY Teoh
express zimmer(Doppelbett)
Aufenthalt im Jan. 2025
Business
15 Bewertungen
8.5/10
Sehr gut
Bewertung vom 9. März 2025
value to stay, staff very nice & helpfull, nearby walking 500m got nice local food canteen.
Übersetzen
Antwort der Unterkunft: Hi, SY TeohThank you so much for your kind review! We’re thrilled to hear that you had a great stay at Zuri Express Mangga Dua. Our team strives to provide excellent service, and we’re glad you found our staff helpful and friendly. It’s also wonderful to know you enjoyed the local food options nearby. We look forward to welcoming you again in the future!CheersHotel Manager
ValenHif
express zimmer(Doppelbett)
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 3. Sept. 2024
Thus hotel nice and i really glad to stay in this hotel
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Antwort der Unterkunft: Dear Mr. Valen Hif, Thank you so much for your kind words and for choosing to stay with us at Zuri Express Mangga Dua. We're delighted to hear that you enjoyed your stay and that our hotel met your expectations. Your satisfaction is our top priority, and we're thrilled that you had a pleasant experience.We look forward to welcoming you back in the future for another enjoyable stay.Warm regards,Mada KusumahHotel Manager
Anonymer Benutzer
express zimmer(Doppelbett)
Aufenthalt im Juli 2024
Single
53 Bewertungen
8.0/10
Sehr gut
Bewertung vom 3. Aug. 2024
Room not too big...
Will come back again...
Breakfast is good
Übersetzen
Antwort der Unterkunft: Dear Respective Guest, Thank you for taking the time to share your feedback with us. We appreciate your honest comments about our room size and are delighted to hear that you enjoyed our breakfast offerings.We look forward to welcoming you back to Zuri Express Mangga Dua in the near future. If there is anything we can do to make your next stay even more comfortable, please feel free to let us know.Best regards,Mada KusumahHotel Manager
Hewin
express zimmer(Doppelbett)
Aufenthalt im Sept. 2024
Single
21 Bewertungen
7.5/10
Bewertung vom 20. Okt. 2024
Overall this is good place to stay in Jakarta, the reception is very good, Teguh, Alia and the person working the night shift (I don't know his name) are very pleasant and helpful and the staffs at the restaurant provide very good service.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, Thank you for choosing Zuri Express Mangga Dua as your primary accommodation during your visit to Jakarta. If you have any suggestions or feedback, please don't hesitate to let us know, and our team will be more than happy to assist in meeting your expectations for future stays.I have also shared your feedback with Teguh, Alia, Andre, and the Restaurant team and they are delighted that their hard work has met your expectations.Once again, we extend our sincere thanks and look forward to welcoming you back at Zuri Express Mangga Dua in this near future.Best Regards, Mada KusumahHotel Manager
Melissa
Express Zweibettzimmer
Aufenthalt im Sept. 2024
Business
2 Bewertungen
8.5/10
Sehr gut
Bewertung vom 8. Okt. 2024
I left my charger there and almost lost it because the reception said there is nothing left in my room, until the next day they suddenly called to tell they'd found it. Sometimes a little effort is much appreciated, not because you want to, but it is a bare minimum to help people who forget their belongings. It is an act of kindness as a human being.
Übersetzen
Antwort der Unterkunft: Dear Mrs. Melissa, Warm greetings from Zuri Express Mangga Dua Jakarta. Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience regarding your charger and the confusion during the process of locating it. We completely understand how important it is to receive assistance, especially when it comes to misplaced belongings.Your comments about the effort required to help guests in such situations are truly appreciated. We will take this as a valuable reminder to further improve our service standards and ensure that our team is more proactive and attentive. We are committed to providing the best care for our guests and will strive to do better in the future.Once again, thank you for your understanding and patience. We hope to have the opportunity to welcome you back at Zuri Express Mangga Dua in the future and offer you an even better experience.Warm Regards,Mada KusumahHotel Manager
Hussain Aanis
Express Zweibettzimmer
Aufenthalt im Okt. 2024
Reise mit Freunden
23 Bewertungen
6.5/10
Bewertung vom 3. Nov. 2024
Ac wasn’t working even they didn’t offfer a room change. Disappointed
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Antwort der Unterkunft: Dear Mr. Hussain Aanis, Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointment regarding the air conditioning during your stay. We have thoroughly investigated the situation, and I would like to provide some context.Our records indicate that our reception team, along with our engineering staff, promptly checked the AC unit in your room and confirmed it was working properly. Additionally, our receptionist offered you a substitute room, and we followed your request accordingly.To ensure guest comfort and prevent such issues from occurring, we have a daily checklist for Air Conditioning maintenance service as part of our proactive measures. This helps us identify and address potential problems before they affect our guests’ experiences.We apologize if there was any miscommunication or if this did not meet your expectations. Your comfort is very important to us, and we will use your feedback to improve our service and communication further. We hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Thank you once again for your feedback, and we are truly sorry for any inconvenience caused.Warm regards,Mada KusumahHotel Manager
MG_traveller
Express Zweibettzimmer
Aufenthalt im Juli 2024
Business
12 Bewertungen
9.5/10
Wunderbar
Bewertung vom 24. Aug. 2024
returned for a business trip to Jakarta after 4 years, still the same standard. keep it up
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Antwort der Unterkunft: Dear Valued Guest, Thank you for choosing to stay with us again after four years and for taking the time to share your feedback. We're delighted to hear that you found our standards consistent and that you had a positive experience during your business trip to Jakarta.Your encouragement is greatly appreciated, and we look forward to welcoming you back on your next visit. If there's anything specific we can do to make your future stays even better, please let us know.Warm regards, Mada KusumahHotel Manager
Wai Hung
Express Zweibettzimmer
Aufenthalt im Sept. 2023
Business
18 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. Okt. 2023
Good location to the Train station and Electronics Market. Just 15mins by walk. The staff is very helpful and nice. The Restaurant food is delicious.
Übersetzen
Antwort der Unterkunft: Dear Mr. Wai Hung Thank you for sharing your review and rating of your most recent stay at Zuri Express Mangga Dua. We are glad to hear that you enjoyed your stay with us, especially with our staff Service and facilities. We are looking forward to welcoming you back again soon. Best Regards Eko Untoro Hotel Manager
Gastnutzer
express zimmer(Doppelbett)
Aufenthalt im Juni 2024
Single
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 9. Juli 2024
Hygiene and convenient location, but the sound insulation is slightly poor
Übersetzen
Antwort der Unterkunft: Dear Our Value Guest Thank you for sharing your review and rating of your most recent stay at Zuri Express Mangga Dua. We are glad to hear that you enjoyed your stay with us, especially with our staff Service and i do apologize for incovenience regarding the sound . We are looking forward to welcoming you back again soon. Best Regards Opick Teguh Rishendra
yudhie
Express Zweibettzimmer
Aufenthalt im März 2024
Familie
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 5. Apr. 2024
near mangga Duda ITC shopping centre, behind in Jayakarta street a lot of restaurant with delicious Pontianak cuisine (non halal)
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Antwort der Unterkunft: Dear Bapak yudhie Kebersihan diarea hotel dan menjaga pelayanan agar tetap prima merupakan tanggungjawab kami dalam meningkatkan kenyamanan kepada semua tamu, Kami selalu konsisten untuk memberikan pengalaman terbaik kepada semua tamu dari proses checkin sampai checkout. Zuri Express Mangga Dua adalah smart hotel yang terletak di pusat pembelanjaan ITC Mangga Dua, Mangga Dua Mall dan destinasi wisata Kota Tua, Dufan, dan Ancol yang bisa di tempuh 10 menit perjalanan. Terimakasih atas kesetiaan anda memilih hotel Zuri Express Mangga Dua sebagai akomodasi penginapan di Jakarta, Kami berharap dapat menyambut anda kembali. Semoga anda sehat selalu Best Regards, Eko Untoro Hotel Manager
235
Express Zweibettzimmer
Aufenthalt im Okt. 2023
Business
17 Bewertungen
8.0/10
Sehr gut
Bewertung vom 13. Nov. 2023
Location near to mangga dua mall, itc mangga dua and wtc mangga dua
Übersetzen
Antwort der Unterkunft: Dear Our Value GuestKebersihan diarea hotel dan menjaga pelayanan agar tetap prima merupakan tanggungjawab kami dalam meningkatkan kenyamanan kepada semua tamu,Kami selalu konsisten untuk memberikan pengalaman terbaik kepada semua tamu dari proses checkin sampai checkout.Zuri Express Mangga Dua adalah smart hotel yang terletak di pusat pembelanjaan ITC Mangga Dua, Mangga Dua Mall dan destinasi wisata Kota Tua, Dufan, dan Ancol yang bisa di tempuh 10 menit perjalanan.Terimakasih atas kesetiaan anda memilih hotel Zuri Express Mangga Dua sebagai akomodasi penginapan di Jakarta, Kami berharap dapat menyambut anda kembali.Semoga anda sehat selaluBest Regards,Eko UntoroHotel ManagerZuri Express Mangga Dua
Gastnutzer
Express Zweibettzimmer
Aufenthalt im März 2024
Familie
2 Bewertungen
9.0/10
Großartig
Bewertung vom 30. Apr. 2024
location is great for everyone who like to stay near mangga dua or mangga besar area
Übersetzen
Antwort der Unterkunft: Dear Bapak/Ibu Kebersihan diarea hotel dan menjaga pelayanan agar tetap prima merupakan tanggung jawab kami dalam meningkatkan kenyamanan kepada semua tamu, Kami selalu konsisten untuk memberikan pengalaman terbaik kepada semua tamu dari proses checkin sampai checkout. Zuri Express Mangga Dua adalah smart hotel yang terletak di pusat pembelanjaan ITC Mangga Dua, Mangga Dua Mall dan destinasi wisata Kota Tua, Dufan, dan Ancol yang bisa di tempuh 10 menit perjalanan. Terimakasih atas kesetiaan anda memilih hotel Zuri Express Mangga Dua sebagai akomodasi penginapan di Jakarta, Kami berharap dapat menyambut anda kembali. Semoga anda sehat selalu Best Regards, Eko Untoro Hotel Manager
Woofwoofboi
Express Zweibettzimmer
Aufenthalt im Febr. 2024
Familie
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 6. März 2024
The room is quite big and convenient location overall i wud def stay here again.
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Antwort der Unterkunft: Dear Mr. Woof Boi Thank you for sharing your review and rating of your most recent stay at Zuri Express Mangga Dua. We are glad to hear that you enjoyed your stay with us, especially with our staff Service and facilities. We are looking forward to welcoming you back again soon. Best Regards Eko Untoro Hotel Manager
sudhan
Express Zweibettzimmer
Aufenthalt im Jan. 2024
Single
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 11. Febr. 2024
It was awesome place, friendly environment to stay... I like to go there soon.
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Antwort der Unterkunft: Dear Mr.SudhanThank you for sharing your review and rating of your most recent stay at Zuri Express Mangga Dua. We are glad to hear that you enjoyed your stay with us, especially with our staff Service and facilities. We are looking forward to welcoming you back again soon.Best Regards Eko Untoro Hotel Manager
Dickson
Express Zweibettzimmer
Aufenthalt im Nov. 2023
Reise mit Freunden
12 Bewertungen
2.0/10
Bewertung vom 6. Dez. 2023
I hardly or almost don't review but I have such a bad experience that I really hope none of you who is reading fall for it. I am very certain that this hotel is either buying or giving for review to have such rating
I naturally booked because of the 4.3 rating but let me be really honest with it, it was so bad that I have to find a hotel nearby for a night even after they tried to give me 6 different rooms. Am I being difficult ? Honestly No, imagine have pest all around apart from cockroaches. There's countless mosquitoes to accompany you. The only presentatable site is their lobby but after that is a total nightmare. I believe those who love the natural would probably prefer.
真的不要相信他们的4.3评价,绝对是骗人作假或者买的,从来没看过这样垃圾的酒店。没法住,直接连夜去其他酒店。不是换房可以处理的问题,因为每个房间都一样
我保证你后悔
Best part of all, their Management will not allow your cancellation even if you dont stay almost immediately after you see the actual condition of the room(s) haha 6 rooms of different type and level almost the same simply because you will be their only few guess in the hotel.
I promise you the experience is unforgettable if you're keen to have a heartattack
Übersetzen
Antwort der Unterkunft: “ Dear Mr. DicksonThank you for choosing Zuri Express Mangga Dua as your home away from home.It was truly a pleasure to serve you.At Zuri Express Mangga Dua, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations.We remain hopeful of having you stay with us during your future visits to Mangga Dua Jakarta. We remain at your disposal should require further assistance.Best Regards,Eko UntoroHotel Manager