Grand Mercure Hotels in Central Jakarta City

We enjoyed the hotel and staff were helpful, good selection at breakfast and excellent cold draught beer at the bar. However when we left we asked the hotel to book a taxi for us to the high speed rail terminal at Halim. When the taxi arrived I asked the doorman to confirm to the driver where we were going. But the driver took us to halim airport not the high speed rail station and drove off before we realised. We then had to take another taxi to the rail station which took 15 minutes and cost the same as the taxi from the hotel. We were frustrated. A bit more attention to the request and conveying that would have saved us stress and expense. Otherwise a good stay.

Ich habe vor kurzem in diesem Hotel übernachtet und es hat alle meine Erwartungen übertroffen. Von dem Moment an, als ich eintrat, war das Personal unglaublich freundlich und aufmerksam, sodass ich mich wie zu Hause fühlte. Das Zimmer war geräumig, sauber und wunderschön eingerichtet und bot einen atemberaubenden Blick auf die Stadt. Die Annehmlichkeiten waren erstklassig, von der luxuriösen Bettwäsche bis hin zum gut ausgestatteten Fitnessstudio und den Spa-Einrichtungen. Die Speisemöglichkeiten des Hotels waren außergewöhnlich, mit einer Vielzahl köstlicher Gerichte zur Auswahl. Insgesamt war meine Erfahrung im Hotel einfach nur ausgezeichnet und ich kann es kaum erwarten, für einen weiteren Aufenthalt zurückzukehren. Vielen Dank

Many eateries like cafes and restaurants nearby. Few massage parlours too. Walking distance to Sarinah. If you can walk about 800m you can reach the Grand and Plaza indonesia, Thamrin City. Room is very spacious and cosy. Got the smoking room on level 8. Hotel interior and exterior looks like a 5 star hotel. Was so nice of the Front Desk who upgraded me for free. Didn’t manage to try the breakfast. Free laundry for you to do it ON YOUR OWN. They provide detergent and there’s dryer too. Everything about this hotel is good. From the staffs, location, interior etc. Book it!

Old Hotel.. aber die Wartung ziemlich gut. Hat Garten, hat Schwimmbad.. Nacht kann etwas Musik genießen! Nur der Front-Zähler kann schneller oder nicht arbeiten. Zu langsam für meine Schätzung zu laufen ...

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

We booked 3 rooms for idul adh holiday. One of the room we booked (grand deluxe) got ac problem but the hotel provide fast response and solution. We love the b’fast especially the traditional foods (bakso, bubur ayam, gado2 and Batagor) they all superb!

Vor 2 Wochen haben wir dieses Hotel besucht, der Rezeptionist hat uns mit einem Lächeln begrüßt, der Buchungsprozess braucht nur einige Minuten, es gibt eine komfortable Lobby für warten und sehr breite Pool. Wir reservierten Suitezimmer, weil es das größte Zimmer für uns, Mutterschaftsfoto zu nehmen und es gibt Bad mit schöner Nachtstadtblick. BBQ Abendessengeschmack war großartig mit Butterreis, verschiedene frische Fische, Sirloin Ecke, Salatbar und viele Desserts. Frühstück Geschmack ist gut und meist indonesia traditionelles Essen, sollten Sie ihre Porridge versuchen. Zahnpasta mit hoher Qualität mit gekennzeichneten Zahnpasta. Checkout Prozess sehr schnell und nachdem gehen wir zu passar bar mit 3 Minuten zu Fuß. Besonderes Dank für die Empfangs- und Restaurantpersonal für Ihre freundlichen Dienstleistungen. Wir werden sicher zurück sein, wenn es eine Chance gibt.

Die Lage des Hotels ist strategische, leicht zu gehen, wo, nahe vom Zentrum von Jakarta (einige Ministerien), die Möbel hat jedoch zu verbessern, um die Luftkonditionierung, Einige davon haben unter dem Standard betrieben, selbst wenn wir es auf 16 Grad Celsius gesetzt haben, aber die Raumtemperatur ist immer noch warm.