La Quinta Inn & Suites by Wyndham Frankfort

The building is undergoing renovations. And while the room we stayed in was not updated yet, it was clean, the bed was comfortable and the water was hot. The staff was friendly, and we would stay again if the need arises. The only drawback was it didn’t have full breakfast. But being in a small town I can understand that.

Stayed here last weekend and it was an awful experience, we got checked into the room and got unpacked, I pulled the bedding off and noticed there were a few sugar ants roaming around, pulled up the mattress and saw at least 20-30 sugar ants roaming around between the box spring and mattress, brought this concern up with the employee on shift and he asked if I wanted some insect spray, to which he handed me a half filled bottle of RAID and said they had no vacant rooms. I went up to kill the rest of the ants and brought the bottle back to him and proceeded to ask for a manager to see about a discount off of the 180$ room, he said there was not a manager available but that there might be one in the morning. Around 15 minutes later there was knock on my door and he said we were transferring rooms, our new room had one king bed compared to our two queens, which would have been fine, if the pull out bed wasn't attached by half the needed springs and a phone charging cord making the pull out bed a health risk if one of those springs snapped from the weight of someone on it. All in all a horrible experience.

I was on an overnight stay with family and reserved a two queen bed room. The day of the stay we were told they only had one bed rooms available. We got in very late and basically went straight to bed. At first we noticed scribbling on the walls with pencil and marker, holes in the door, and some of the furniture had stains. However the next morning after we got up, we noticed that the room was infested with cockroaches. It was a disgusting experience.

Would not recommend this property. Our room door would not securely shut. Toilet would not stop running. Carpet Staines throughout.

The hotel was super gross! There was mold in my shower and in the sink! There was holes in the curtains and in the bathroom door! My friend also stayed and found cockroaches in the bathroom! It was horrible!

This is hilarious to me. The manager comments on every review here and leaves his contact information but doesn't answer his emails or his phone. If something goes wrong at this property don't expect any accountability or even respect. Don't think you can call Wyndham and get a resolution either. They will just tell you to go to the hotel itself, which in my experience, good luck getting them to answer the phone.