Gastnutzer
18. August 2023
As we discovered, this is not a hotel but a collections of rooms scattered around what appears to be an industrial estate. We booked because a fire at the Airport resulted in our departure being delayed by 24 hours and we wanted to be closer to the Airport, anticipating an early departure. However, a challenging situation soon became a nightmare. Our room was up a grimy flight of stairs above a garage and, on arrival, our "charming" host advised us that there was no water or electricity available (in a 45c heatwave!) and that this applied to all of Sicily...which was strange as we had just left a hotel in Catania with plentiful water and A/C. We quickly walked out and requested the "hotel shuttle" for 5 Euros, which turned out to be a clapped out ancient Fiat with no functioning seatbelts. We cancelled the booking online and have since complained to the booking company, which had confirmed a full refund and is reviewing this accommodation's listing. In a word, AVOID.
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