Hotel Garnì Savoy

It’s been a while since I don’t use TripAdvisor, but this time I think I should make people aware of this place. First, the good points of our stay: this hotel has a great position and the room was big. Then, the problems: our stay in this place has been so bad that we had to shorten our stay of two days (overall we stayed there five nights instead of the booked seven nights). I might list several crucial drawbacks of this place. I start by pointing out that the owners’ dog (a puppy, a nine-month old female of Australian shepherd) used to defecate in front of our room’s door (it happened at least twice, but probably more times given the terrible smell in the aisle). The way the owners manage their dog most likely violates basic hygiene rules (is it allowed to leave chewed cow bones on the hotel stairs?) and their impoliteness prevents them to fix any issue, nor to appropriately apologise. No need to add that in five days (and with very few guests in this place) they could not give us instructions to use the room safe, the breakfast was very disappointing (old bread on Sunday!?!), and they did not timely provide toilet’ items when needed… Let me remark that we love dogs and we travelled with our dog, who is very polite and has travelled in several places without problems.

Struttura molto accogliente a gestione familiare, grande gentilezza e disponibilità. Ottima posizione, il centro di Castelrotto si raggiunge in 5 minuti a piedi, la cabinovia dell’Alpe di Siusi si raggiunge in 8 minuti di auto. Ottima colazione con ampia scelta e dolci fatti in casa. Inoltre c’è un’area wellness con piscina riscaldata, sauna , doccia emozionale e angolo relax con tisane, il tutto compreso nel costo del soggiorno. La nostra bambina si è divertita tantissimo nella piscina, dopo una giornata di sci è un ambiente perfetto per rilassare mente e corpo. Super consigliato. Ci ritorneremo!