Mucura Hotel & Spa

The hotel is definitely on the more humble side. The lobby area doesn’t have AC so it’s hot and you can get mosquitos on you from the open doors. The breakfast is always the same and limited. You can only have a small plate of 1-2 fruit, egg with one other thing (arepa, bread or a waffle). The rooms are small but the AC works great. The wifi can be bad at times and the TV doesn’t always work. The bedsheets and some towels have stain on them. I didn’t see any bugs in the room but the cleaning of the sheets need to be improve. The hot water goes off very quick. The kitchen ladies are very nice and attentive. They try their best & are creative with the limited menu . The workers EDWARD and LUIS were AMAZING. We loved them. They have such an amazing personality , always had a great energy (super early & very late hours) , funny , attentive and they were the best part of the hotel. The hotel experience in general is a 2-3/5 stars and Edward and Luis are 5/5 star employees. The hotel is very lucky to have employees that make guests feel that they had a good experience here despite the hotel itself not meeting our standards. Without them I’m not sure if we would have liked it here. It is also 15+mins from all the attractions. We walked around at night & no issues. It’s a 9 minute walk to the airport. Also make sure to read the contract because nothing that you ask for it’s free. They will charge you at the end.

The staff was awesome! The jacuzzy was not available for use. Overall a pleasant stay

What a amazing place! We stayed with my family and we enjoyed everything there! The staff was very helpful and pacient, they were really nice with us. The breakfast it was delicious, the spa was pretty good as well

Check in took us too long to wait. In bathroom have no hot water. Body soap was out of order. Bed was comfort but cover sheet won’t stay

Convenient stay very very close walk to the airport. Says laundry on their website, they have laundry service and you"ll get it next day but no laundry room for one self to do. Other than that check in was at 4pm not 3pm. Had a little trouble with their wifi connection and TV did not work. Overall not bad stay for being close to airport!!!!

I definitely had a good time with my girl. The hotel and their workers are very professional, the manager is very attentive and the Spa is all that I recommend if you want to relax and enjoy your trip.

Located in a quiet area, we found this beautiful hotel with spa just outside the center of Cartagena. It offers a free jacuzzi, breakfast, king beds, and secure parking for about 3 cars. The staff are wonderful, and especially senor Fred who is making sure your stay is wonderful and your coffee is well done and free all day :-)

Excellent service and spot to stay for a night - particularly if you’re using the airport. Option for using the jacuzzi and spa is a nice touch too. Staff were all friendly and Freddie went above and beyond to ensure we had a great stay. Being able to leave our bags whilst we visited San Andres was super helpful!

Overall was comfortable. Wifi did not work in our rooms and we later discovered it only seemed to work in the patio area. Breakfast was good. It was quiet to sleep and air conditioning worked well.