Hotels mit Frühstück in Caponago

Hotel breakfast is ok and the staff at breakfast are friendly... that's as good as it gets. The rooms are sweltering hot. I asked to change rooms straight after check-in and the staff advised that HVAC is broken for all rooms, has been for a while and wont be fixed - I had to go and buy a fan to cool the room. I had to check out early and they have a cancellation policy. Their policy is you can leave early but you do not get a refund, even though I specifically booked a hotel which would allow this. The room is clean, but very seedy - how many ”4 star” hotels do you know of who supply hotel branded condoms in the toothbrush and comb utility box - a box of 2 condoms with 1 missing...? They also have nice frosted glass walls between the shower, toilet and bed area - classy. Further to that, on the wall opposite the entry door is a panel - soft soundproofed as all the others. If you look closely you'll see a small handle at the bottom and this panel opens to see a door into the service corridor. YOU as the guest can not open or lock this door, but the staff can at any time of day or night. If they do open the door and you are in the frosted glass walled shower or toilet then you expose your all to them. Another handy feature is the cupboard on the back wall. This also has a shelf with a hidden door which opens into the service corridor. Again, as the guest you can not lock this or stop the hotel accessing it 24 hours a day. Therefore if you want to use the shelf above the safe, do not put anything valuable there - the hotel can remove it while you are asleep.