Hôtel Océan

I give one star because I cannot give zero stars. And, to be fair, the balcony view was lovely, the bed was comfortable, and the linen was crisp and fresh. EVERYTHING else is not good. Not good at all - We have been living in France for 20 years, and regularly stay in hotels, airbnb's, gites, hostels and guest houses across France - this was by far the worst experience ever. Bear in mind that this hotel cost us 183 euros FOR JUST ONE NIGHT... 10 minutes waiting in reception at about 6pm Saturday evening to find someone to check us in, and the "emergency phone number" was not answered - we had to leave a message !! The shower cubicle was really not good - black mould all over the tiling, we decided not to use the shower. The tap for the sink was broken and loose, we were worried it would break off completely. And ware took REALLY long time to come through. Nor did we get the two bottles of water promised. Website says these rooms have been renovated - clearly we got the one that wasn't. The sheets and towels were clean and crisp, and the bed was comfortable (but isn't that a minimum requirement ? I'm trying to be positive here !) The balcony was great, and the location on the river was a big plus. But this hotel really needs to work on the basics of being a hotel. I would have attached some photos, but I only have a video - which I wanted to show the hotel owner/manager, but they did not seem to want to know how our stay was. It was very funny when we checked out - the (different) receptionist did not ask us if we had a pleasant stay....I wonder if she was afraid of asking !!! I have cut this review in half because my wife said I sounded like a whingeing Winnie ! Needless to say, we will not be returning.

2 ème année c est super 👍 Personne top a l écoute A recommander belle vue sur canal et océan personnel ménage très bien Super le déjeuner top merci a toutes l équipes cordialement famille Duprat 😁😉👍 bonne accueil top super agréable vivement l an prochain