Salvia Cancun Aparts

Deposit $100 for towels!!!!! You should see the towels, better bring yours and not use the hotels. THERE WAS NO LIGHT for hours during two nights in January. Imagine, the fridge didn't work, no air conditioning, the elevator didn't work, nothing. THE ELEVATOR DIDN'T WORK, was out of service, for one day. We had to climb to the 7th floor. What do they do with the people with wheelchairs? There was NO HOT WATER IN THE SHOWER for so many nights that I stopped counting them. They clean the apartments every two days. And don't do it well, since we had cockroaches in our apartment. THIS PLACE SHOULD BE PERMANENTLY CLOSED AND NOT SOLD TO CUSTOMERS! We also had a problem the moment we arrived at the hotel, with breakfast. At the reception, they don't know "when is breakfast served and if we do have or have not breakfast included". They say to contact the person through whom we paid the hotel to arrange that. WHAT THE H*LL???????? And of course nobody has breakfast in the place, since breakfast is expensive and you don't even get the staff you paid for! Breakfast should be: eggs, 3 pieces of half toast, 1 jam, 1 butter, juice and terrible coffee. We got juice one day and rest of the days didn't see it, and of course, sometimes you get jam and butter, sometimes you don't. I WAS SHOCKED

The location is great if you like a party and loud noises. If you like peace and tranquility, this is Not your place. This 'hotel' is right beside Coco Bongo and all the parties in the Cancun hotel area. The hotel is old and outdated. Our suite didn't look nothing like the one in the pictures. A good thing was that the balcony was located at the ocean side, but still, the party music was super loud. We had to leave the balcony door closed at all times. From the 4 nights we stayed there, housekeeping didn't show, but for sure, we expected a tip as the envelope was there. Furniture, mattress and pillows, and towels all old. As an expert traveler, I would advise staying away from this 'hotel'

Great spot close to the action, with highly secure entrance and great amenities. Amazing views, towel service, pool, beachfront access, and near shops, bars, clubs, restaurants. All within walking distance.

Although the location is good and the rooms have a nice view to the beach, the rooms are really old and can use some mantainance. Taking this into consideration, I think it's overpriced. Besides that, the staff is nice and helpful, rooms are big. Also, consider its a clubbing area, so it can get loud.

My husband and I stayed in this hotel in April. It was absolutely wonderful the hotel was very clean, the design was modern and very appealing. The staff was very kind, courteous and accommodating. There is a small restaurant by the pool that was excellent, everything was fresh and made to order. The room I had was on the 6th floor and I had a gorgeous ocean view. This was my first time in Cancun and looking back at my experience here I would absolutely recommend this to other people and I myself would definitely go back to this hotel.