Seadust Cancun Family Resort - All Inclusive

食物好吃，食物好吃，食物好吃，真的是大重點 不用預約，每個餐廳都可以吃過來。服務態度很好，雖然給了小費，但是不給他們也不會態度不好

Buen servicio, me dejó a desear muchísimo la comida, más de 2 horas de espera para los restaurantes, el de sushi muy rico y el de carnes también después de la espera lo demás no me gustó la playa muy bonita siempre fue bandera roja la vista muy bonita desde el cuarto vi el amanecer. Calidad precio está bien a secas.

酒店挺大的、比想象中好。飯店選擇也不少。

The property had a lot of roaches in the room, we were moved 2 doors down and the room still had bugs. We mentioned this issue twice because we were moved to another room and still these was no changes.

The food was relatively good and there was a wide variety of food to eat, but my biggest problem was that my room was unsafe and the staff didn't do anything to fix it, there were shards of glass in the bathroom, the bathroom itself was in horrible shape with the toilet needing to be fixed and the shower didn't even have a door, we reported the fact that the shower was missing the door to the front desk when we arrived, they said that by 3pm the next day it would be fixed if not they would move us to another room, this issue was never resolved and we reported this to six different people including a supervisor named Mario Rodriguez. Absolutely nothing was made to fix this and we were shunned pretty much the entire time. The elevators were always broken and it seemed as though there was no one working on them, the pool was very dirty and murkey, for an outside pool I expected it to smell like chlorine but instead it smelled like dirty water. The main part of the hotel itself is very hot and there is little to no ventilation. The area of mini golf for the kids smelled like mold and dirty water. The game room with tables of billiards are incomplete with missing balls and everything being in bad shape. The steak that was served in the steak house restaurant was ordered medium but was served blue rare and was not at all cooked. Overall this hotel is absolutely horrible and unsafe I would not recommend this to anyone at all.

If you really want to live a nightmare while on vacation go to this hotel !!! Dirty , rooms were old and bad conditions, one hour wait to eat in every single restaurant, Buffett had horrible food, dark inside , old tables and chairs , pool was disgusting . I was supposed to stay for a whole week and leave the following day after my check in to another hotel . Please stay away from this hotel !!!