Sunscape Star Cancun

The rooftop was amazing! The staff was so friendly. The resort was pretty, but small. Definitely catered towards people with children. There were A LOT of kids there. The beach was okay, small, clean, and the hammocks were great. Plenty of lounge chairs everywhere. We didn’t have trouble getting one for our group of 4 everyday. The pools were great. The Preferred Club was amazing. Worth the extra money. The rooftop pool was adults/preferred club only, has private breakfast in the morning, and the premium alcohol is great. The views from the top floor are breathtaking. The preferred lounge is another great perk with a wonderful bar, super helpful staff, and a great little buffet for breakfast, lunch, and dinner. The gym is one of the best I’ve seen at a resort. Great selection and several pieces of equipment. The regular buffet was small, but the selection was decent. We ran into a lot of the food being cold, but the flavor and presentation was still good. The coffee shop was also great. The beach grill downstairs was good. The taco bar was so good! Good service, great selection, and good treats. The restaurants on the resort were also good. We did have to wait for an hour most nights to get in, but we would get a drink once we put our reservation in and the wait wasn’t too bad. The way that the resort is built makes some of the areas VERY windy. The gourmet court by the pool/youth pool area was a wind tunnel. Hold on to your plate! Haha The rooms were great! Showers were wonderful, the balcony was great with a huge door you can slide open, the staff kept our room stocked with refreshments, daily snacks, and Nespresso coffee. Yum! The following staff were great: Brian & Kendor on the roof were FANTASTIC. They were so kind, fun, and so helpful. Mario in the rooftop restaurant was great every morning. We also LOVED Miguel in the preferred bar. He made the best drinks. Summary: Great little resort if you have a family with kids and like a smaller resort with less walking. If you want to go for the beach, I’d skip this one. If you only want to be in the pool, it’ll be great for you. Preferred Club is worth the extra money (GET THE PREFERRED CLUB), staff is wonderful, the views are beautiful, food was decent (not the best, not the worst), and it’s close to the airport.

Amazing food at every restaurant! Very kind and attentive staff. The beach was clean and I enjoyed the hammocks in the water. Due to the layout of the resort the pool area feels small, but there was plenty of open seating when we went in January. Every room has an ocean view that was beautiful. I also loved the roof top pool option! As someone who is 6 months pregnant, I liked that the resort is pretty compact and walking from the room to the beach, pool or restaurants didn't feel too exhausting.