Royal Solaris Cancun-All Inclusive

Never such an experience like this before I hope I find a chance to go there

The location is convinient and near airport The service was good but not very good. Theamenities is fair. The toilet sink at room 1123 wasnt draining properly and the toilet lavatory was noisy and not working very well My is stay us fairly ok and good.

Its a great resort, many vegetarian options for food and staff is also really nice.

Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.

初めてのオールインクルーシブですごく充実した旅行になりました。 朝、夜は予約をしないと入れないレストランがあったのに、知らずに予約せずにいたらあっという間に埋まってしまい、3泊4日のうちの2日はディナーがビュッフェになってしまいました、、💦 これはチェックインの時に詳しく説明が必要だったなと思いました！

性價比挺高的，服務也很好，食物種類挺多的，每天晚上還有表演，有自己的專屬沙灘，最好的是有健身房，但是關門有點早