Golden Parnassus Resort & Spa - All Inclusive (Adults Only)

Me gustó el hotel aunque es pequeño y algunos restaurantes estaban cerrados fue bueno, el desayuno no es tan rico pero los snacks y la cena deliciosa, el servicio por parte de todo el personal es excelente destacando a Martin de bellboy, Moisés y Fermín del bar de la piscina, increibles!

先説好的吧：1，性價比高 2，位置不錯 3，部分員工服務還行 然後吐槽不好的 ：1，空調製冷有問題，温度一直下不去，後來給換了房間有所改善，但是第一次前台讓我自己11點退房，2點再去辦理入住，完全不考慮是他們的問題 2，新的房間入住第二天居然把房間又開給了其他遊客，我還在睡覺人家直接就開門進來了，然後打電話給前台也沒有一句道歉 3，辦理退房的時候告知要手鍊，不然罰款100，入住的時候都沒有説明白，後來我自己回房間找出來 4，食物水平有待提高，新鮮度不夠 5，總體員工服務意識很一般 這是我有史以來最差的入住體驗，如果不考慮體驗，衹是想享受大海沙灘，那麼你們可以入住，不然勸大家選其他酒店

As I arrived and was allocated my room, I soon after had to go back to reception as the room smelt of damp was terrible, I was given another room which smelt slightly better but could still smell damp, rooms outdated brown water coming from sink taps and from the shower, no towels in the room, pictures from the website looked nothing like the room I received, only one lift working later to be informed that the lift hasn't been working for six months, when I asked the concierge what makes Golden Parnassus a 4* hesitated and informed me that work still needs to be done, and maybe my expectation was a bit to high. Outside bar was been completed days after I arrived, and then when completed only played elevator music which could not be changed as it was standard on usb stick very disappointed, only one part of the pool was illumined at night which seemed dangerous, not enough poolside umbrellas for protection from the sun. One evening I went for dinner and asked for a cup of hot water to be told by one of the waiters he couldn't get me hot water as he can only get hot water in the mornings in which I had to speak to someone more senior, as I didn't understand why I couldn't have a cup of hot water in the evening. Apart from morning pool exercise no other activities was available, Mexican night no holiday maker participation. Restaurant servicing from chipped plates and cups, poor standard of food this is not the standard I excepted for a 4* resort. The fact that I had to spend more money and stay at a different resort (The Grand Oasis) leaving my friends to stay at Golden Parnassus which then on set my anxiety by being alone. The positive thing I will take for this hotel is the staff (Oscar breakfast waiter his energy in the morning was infectious) also bartender Ricardo for poolside bar when it was completed made me felt welcome when I came to the bar. I have travelled the world and by far this is the worse hotel I've stayed at.