I was expecting better based on the reviews.
Front seat staff want not welcoming or friendly. After we were handed the keys to room 360, we were not offered the option to have someone take us to our room, instead we had to find it on our own and got lost.
When we got to the room, we noticed that the floor was wet, I thought maybe the room was recently cleaned. We left the room to get food and returned to a completely wet floor because water was coming from the ceiling, tried calling front desk but the phone wasn’t working. We had a room change, the AC wasn’t working, iron was not working. Bed and pillow was uncomfortable. Food was terrible, cold and not well prepared, drinks were terrible. Definitely not returning here!
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