The Royal Hotel Campbeltown

Had a really good stay. Great location within Campbeltown with free on street parking and everything in walking distance. Room was spacious and slept well. There are a few minor cosmetic repairs needed such as torn curtains but this didn't affect our stay. Had a meal in the evening which was very nice and plenty of breakfast options in the morning. We would gladly stay again.

Stopped in here for lunch during a day trip. Very tired and dull looking however due to reading reviews we decided to order food. This was a bad decision! Starters were okay but the fish and chips were very poor. Fish was tasteless and chips I'm sure were reheats. Considering the supply of fresh fish in the area I would have expected this dish to be excellent. Very disappointing. Young waitresses although young were friendly enough but did lack hospitality experience.

Untrained young staff who are quite frankly rude and lack the basics of simple training. I'm local, and this week's visit was my last try out of six (I believe in more than 2nd chances), and I'll never go in again and I bring a lot of family and friends who are on holiday. This visit we sat for 12 MINUTES! with no greeting whatsoever. One waitress was behind the bar and saw us, no acknowledgement. There was a table of eight and two tables of two, middle of the afternoon, so not busy by any means. If they were delayed, all it would have taken was a simple polite hello and we'll be right with you. We walked out. The other visits have been increasingly on getting my ire up with lack of friendliness. Went in one day for coffee and scones and she said, I have no cups. Excuse me??? When this place opened, it was brilliant with well trained staff and I loved taking people here. The scones are the best in town. This week I have officially given up until I hear from locals that it is good again. I do not like rating a local place like this, but it is getting ridiculous.

This is a fantastic hotel and I only wish we'd stayed more than one night. Check in was quick, staff were so friendly and the food in Harbourview Grill was delicious, with great service. The rooms are spacious with lovely decor and the en-suite bathroom had a great shower with great water pressure. It was nice to see all the old photos of Campbeltown dotted round the hotel and in our room too. We had a great stay and hope to return for a longer one next time.