Port Europa

El servicio muy atento y agradable, la ubicación inmejorable

The hotel itself is very good, we had a large sea facing room. which came with a kitchen and living room. It was cleaned every day, towels and beds changed as needed. The hotel is nicely situated with walks, and a few good restaurants a short walk away, up the left hand hill. Supermarkets with easy walking distance too. But that is where the good remarks end, do not go here during the spanish school holidays, as the kids take over the pool all day, with noisey music, no where to relax to read at all. Then we come to the food and restaurant. we stayed half board. So when we arrived after travelling since 3 am, it was 2pm in the afternoon. We asked where we could could get a snack, we we told the hotel doesn't do anything so need to go round the corner to a small bar. Not the best but it filled us up. Then came the evening meal in the restaurant if you can call it that. It was nothing better than a cafeterria with plastic chairs and tables. Well the food could only be described as slop. We came in the next night exactly the same, so we ended up eating out. We didn't pay really good money to eat such appaling food. Hamburgers, hot dogs, every night, with gristly horrible meat, raw sauages, rich tea biscuits in mousse, jelly cubes. Dog fish in green sauce was the piece de resistance, along with other slop. They charge £2.50 for a small bottle of water with your meal, but you can buy a large bottle from the vending machine in reception for £1.20, but not allowed to bring into dining. If we had eaten in for the 10 days it would have been £25 for water alone. Because the Spanish school holidays go on till 11th September the entertainment was aimed at them till 11pm at night. This hotel really let itself down with the food especially in the evening, as it had potential to be a really nice place. Opposite the hotel going towards the beach if you follow the path up towards the rock, there are a few really nice restaurants. Then if you go right from the hotel along the beach path, there are all the beach reataurants and the town. The old town is worth a visit, very pretty, but it is a bus ride away. To catch the bus go round the back of hotel, near the salt flats and the bus stop is there. The tram is worth a visit to either Denier or Altea/Benidorm, again catch the same bus from the salt flats and ask for tram station, they all go there. Then when you get back from your day trip the bus is waiting to bring you right back to the front of hotel. Excellent service £1.50 each way. Also behind the salt flats are Lidl, and a bit further along another large supermarket. The older gentleman on reception will point you in the right direction he is very good.

Great hotel, lovely friendly staff. Excellent buffet food, all-inclusive so bar drinks and wine always available. We were a coach party from the UK and had great service from everybody. I had room 612 which faced the lake so no sun on the balcony at any time but air still warm for drying your washing. Fridge useful, also kettle and cups but you have to provide your own coffee and milk. LIDL nearby so not a problem. Good location for walks. Loungers around the pool but water freezing so didn’t have a swim. Only thing lacking was decent lounge furniture for relaxing, only bar tables & chairs. Would definitely go back.

Just returned from a 3 week all inclusive stay with Just Go/National Holidays and found this hotel offered accommodation, restaurant meals, staff helpfulness and cleanliness above our expectations. On arrival, check-in was swift, our corner room on the 13th floor had a large balcony overlooking the salt lake and had views of the remains of two Roman villas, tower, beach beyond and Benidorm in the far distance. The room was spacious and bathroom had a good size walk in shower, soap dispensers and hairdryer. Beds were comfortable, with towels and linen changed regularly, and TV, small fridge, kettle, cups and saucers. Need to bring your own supplies of tea and coffee. All staff were attentive, cheerful and extremely hardworking in the buffet restaurant, bar and housekeeping. Always a good choice of cold and hot food (which was sometimes on the cool side, but microwaves are provided). The bar has a good choice of drinks including beer, wine, spirits and mixers plus a cocktail of the day. There was a singer/guitarist on 3 evenings, sessions of bingo and quizzes, the only thing lacking was a separate lounge area where guests who just wanted to relax. A daytime information board is available at the entrance to the bar area outlining activities provided by Caesar. This 3 star establishment is in a good location close to the beachfront promenade, good value for money and we had a very enjoyable stay.

We were looking for a reasonably priced Christmas Break in the Valencia / Alicante Region of Spain, and have used other hotels in the Port Hotels Portfolio regularly through the year, so we decided on Port Europa Calpe. Yes some of the rooms are old fashioned, and the bathrooms are too, so if you do not like stepping into a bath to get a shower, ask for a modern room. But the staff are extremely helpful, the housekeeping was excellent, we paid for a sea view room and enjoyed watching the gorgeous winter sunsets every night. The Christmas Day lunch was lovely. We liked the location, slightly quieter and a nice walk to the port as well as the town centre along the promenade. One thing I noticed was the age group are certainly more mature, and hardly anybody dressed up for the evenings. We never bothered with the entertainment, so cannot comment. But we liked the food even though it is like eating in a school cafeteria, the tables are packed together and the plastic chairs are a little off putting but we know the Spanish love to be close together to be able to enjoy each others company. Overall for a quiet good value winter / Christmas short break we thought it was very good value for money.