Rossa Palma

One of the greatest hotels and value on the planet. Fabulous quiet rooms, walking distance to so much!! Excellent beds, cold a/c, hot showers all in a beautiful tropical setting. The resturant amd staff is first class, food is fresh and tasty, filter watered, best coffee and hot chocolate in the city. The morning breakfast that is included is five stars everyday. We stayed for three weeks and hated to leave. The apartments overlooking the city was fantastic, especially for the price that includes the breakfast. All of the front desk and support staff were super friendly and helped with everything that we requested. We will be staying here every time that we are in Cali. Special thanks to Anna and Oscar and the restaurant staff along with house keeping and the head of maintenance. Five stars wasn’t enough.

I spent all of February 2024 at Rossa Palma. I cannot speak more highly of the location (quieter part of San Antonio), the facilities, and above all, the staff. Shout out to the manager Oscar, who, in excellent English, was able to help and inform me on several occasions. Also to the other front staff Oscar 2, Ana, and Maybel. You made me feel like family. I had a fully equipped one-bedroom apartment. At first, I had one of the apartments in the front -- a little noisy because of the street. I was then moved to the third-floor apartment in the back (301). Incredible. Quiet. Fantastic views of the city and beyond. A home away from home. The restaurant is one of the best in San Antonio and is particularly well-known for its breakfast and weekend brunch. Again, the friendly staff made me feel at home. I don't know what more I can say. Oh yeah, the free Saturday afternoon salsa class was a nice extra. I think it is one of the best hotels, if not the best, in San Antonio, Cali, especially at that price point. I will book again for my next trip to Cali, and catch up on some old friends. Muchisimas gracias! One small point: The air conditioning was great in the bedroom, and thanks for getting it fixed quickly. However, the kitchen area gets extremely hot, and I found it hard to stay there, except for a quick meal preparation. I would suggest installing another AC in the kitchen/living room area.

We came with a reservation for 11, my daughter's birthday ocassion. The place is very nice, the food was very good but service to the table was very poor. Orders confused and in my personal case, I got my beverage when I was having the very last bite of my meal. This restaurant is short in waiters but also in their service skills, owner should hire a maitre.