I've stayed at this hotel many times, and stayed at many Fairmont properties, and they are normally outstanding. However, on this stay, the room was very hot on arrival. They brought in the engineers who turned off the heating system, opened a window, and said it would get better. We returned to the room at midnight, and it was still way too hot (over 25 C), but being late we didn't want to move. Ended up having a horrible night sleep. The next morning we mentioned it at check out and the front desk comped the valet parking. After spending $300 on a junior suite for a special weekend away, getting $35 comped in valet parking after the room disappointed in every way was disappointing to say the least.
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