Sumus Hotel Stella and Spa 4S Adults Recommended

This is a lovely clean hotel with helpful staff. However I have a few niggles for what is promoted as a 4 star hotel. I would say it was a good and very acceptable 3 star. Niggles: 1. In the room you are advised not to leave valuables in the room and to use the safe. The hotel charges €20 to use the safe ! I have never been charged to use the room safe before. It’s unnecessary and penny pinching. 2. It costs €15pp to use the spa/ sauna facility. It is a lovely facility. However no towels are provided for that fee or water (there was an urn of peach tea). We were advised by reception just to use our room towels. If you’re charging a fee I think the minimum you can do is provide a towel and bottle of water. 3. Breakfast drinks. Free water, juice and coffee. The juice and coffee come from vending machines. The Juice is not fresh fruit juice and tastes more like a fruit drink. I avoided. The vended coffee was dire. I drink my coffee black. And so it needs to be good quality. The breakfast coffee is awful – however the coffee from the touchscreen vending machine is marginally better than the button machine. The coffee that you pay for in the café upstairs is excellent. Lesson – free coffee dire, paid for excellent. 4. No water was supplied with the evening meal unless you paid for it – €2 for a small bottle. I appreciate this is not going to break the bank but I’d rather spend my euros on a proper dinner drink than water which is readily available. 5. If you have children, just be careful about the soundtrack at dinner time - one evening the music soundtrack included the song “this summer is going to hurt like a motherf*cker”. I kid you not - I could not believe my ears, especially as that refrain is sung over and over and over again. I did report this to reception. Also a reminder that the location of the hotel is in the town, about two blocks back from the railway line and the underpass to the beach and so the outdoor area abutts the pedestrian pavements. Overall, a good quality mid range hotel but it lacks some 4 star details.