HYB Eurocalas

Great holiday overall. Group of 13 of us with 7 children stayed for 10 days. The room was spacious, in need of some tlc but fit our needs. If you have kids there is diney channel in English which was helpful for us whilst getting ready for the evening. Shampoo, conditioner and hand soap provided. Our room had 2 balcony's one with a pool view, one with a sea view. The pools were fab. The kids loved the slides. We didn't use the quiet pool but the other 2 main pools were great, music played and the snack bar open which served nuggets, chips, pizza, hitdogs and burgers. Fruit and ice cream. With a help yourself area to beer, water, pop or slush. There were plenty of sunbeds. It wasn't a fight to get a space or a bed and we didn't reserve any in the morning and still had no trouble getting a spot. They are currently building a new pirate theme splash area too. The entertainment was good. Cecila was very friendly and approachable and I'd say the best of the group, some of them didn't interact with us at all and we were a group with 7 children so youd think they would approach a family with a group of children. Activities running for adults and kids throughout the day. We have had better entertainment elsewhere but I'm not sure if the lack of enthusiastic from staff was down to it being end of season. Evening entertainment was hit and miss, the nights external acts were put on were amazing. They dont hire any mediocre drap acts, all were amazing. Nights where hotel staff provided the entertainment where ok. Which is why I say hit and miss. Again not sure if it was because of end of season and staff coming to the end of their year. Lolo the mascot was a hit with my youngest she lit up when lolo came out at the end of mini disco. The restaurant was well maintained and clean. Staff were unbelievable. Friendly, working very hard. Couldn't fault any of them. Lovely people. There was a chef who would pass kiddies a sweetie from his serving area. The food was OK. Some was lovely others was horrible. It was a different theme each night but alot of repetition. Breakfast was the same each day and we got sick of it a few days in. Lunch we mainly stuck to the pool bar for as it was better for the children and tea as I said was a different theme each night. The pizzas there are probably the best pizza we have ever had. However some options were very poor example, the mash was just a slop of smash. Deserts were OK, plenty to chose from but all pretty much the same in taste. Great option of ice cream, bowls or cones. The bar - them guys work their backsides off behind there. Some come straight from the restaurant and start a shift on the bar and work all night. Then you see the same face again first thing in a morning. They work long days and we're always friendly and smiley. Definitely have to commend the staff. The lager is San Miguel. So winner winner. And there are some cocktails available on the all inclusive which were tasty too. Plenty of alcohol and th

Loud restaurant to the point when you cannot have a conversation. Broken electric, waterleak from celing when its raining and rats are some of the things to expirience here. Food is very basic. Staffa except management is exeprional. Close to beach.

After reading reviews about bad food and rooms not being clean and lots of other things I was worried that we may not have the holiday we were hoping for. However it was brilliant! I can’t see any issue with the food there was always loads of choices and it was replenished frequently. People claim the Restaurant gets busy but you’re in a big resort in the middle of the school holidays? Why are you surprised? We never waited more than a couple of minutes to get a table and most of the time walked straight in and got a table straight away. Rooms were always clean and towels replenished. All in all there’s only 2 small gripes from me, the BBQ on the Thursday night was not great, food was left out quite a while and the selection of meats there although good i didn’t eat most of what was out BUT that’s a personal taste and not the hotels issue as I’m sure somebody else would say the choice of meats was great. Biggest thing that was annoying for me was the sun bed situation, although it clearly states sun beds can’t be reserved there was towels down from 6.30-7 am, not only this but ground workers and staff were helping people move sun beds around to where they wanted them leaving the signs redundant. I found myself then having to do the same and get up early to put towels down just so my 3 small children had somewhere in the shade to sit otherwise it was a sun bed or the grass in direct sunlight all day. I didn’t mind doing it but I’d suggest taking the signs away that day you can’t because no one is sticking to this. However that did not take away from how much of a brilliant time we had there it really was amazing, we’re all ready looking to come back next year.

The staff are ABSOLUTELY amazing.. bar staff are great fun and take the time to have fun with the kids.. animation team was fantastic so energetic and also great with the kids.. the on site photographers where so friendly and really took time to talk to you.. restaurant staff were great too they took the time to have fun with the kids my daughter made friends with a lady in the restaurant and every night they would play Little games of pinch the ice cream .. cleaning staff where a little rude at times but the other staff more than made up for this.. splash park was great fun for both adults and kids..the pools where kept clean and well staffed with life guards.. food was very good and there was always plenty to choose from.. they never ran out of anything.. honestly we had an amazing time and can't wait to return ❤️