Club Esse Palmasera

Now....if you're into vintage , poor customer service and not very high on updated to the day type of resort this is for you! However if you expect a 4 star type of hotel, as rated, this is far from any star! No internet outside reception area and that of very low quality Food was average, however you can get fed with a lot of sortiments on that level! The room was on the 70's type of vibe ever since was built and you can swear by the fact that no upgrades have been done since. No iron facility and neither a solution when asked what can we do about that?! We had to ask where is the supermarket to actually buy one. The could were there 24/ 7 and you could see that's their working schedule as well! They were doing their best with whatever they could do considering their facilities and training . Mostly young students with little or no experience in customer service.

Nice and clear hotel situated in beautiful place with good service. I prefer better organization in the hotel's restaurant and more various choise for breakfast (missing vegetables) very limited choice for salty breakfast

Nice location, really good beach spot, at walking distance to the village and boat rentals. Great people in the bar and restaurant and the worst food ever… dinners and lunches not well cooked, or with no flavor. Food stations with long lines, food not enough and not being replaced. The only positive note is to the bartenders and people in the restaurant, always looking to please my family stay in this hotel.

The quality of the hotel is basic level for the price. Air conditioning stopped working while it was 40C outside. Impossible to sleep. Service is inefficient and arrogant. They are sorry and this is it. Food quality is also not to the level you would expect in Italy for the price.

So many things may be done much better. Ask yourself: Would you spend your holidays with your family like this? I read so many apologies in the reviews, I thought this can't ne true. But, we are here and all its true. One can say, the Beach. Ok, but this is no made by this Place, this was nature. We paid, and now we go outside for breakfast abd dinner. Places outside are excellent. Feel sorry for your stuff, they look unhappy and very stressed. They have to be sorry all the time, be honest, stuff is not leading this place. I think sometimes the stuff even lie to cover you, I know, you need the job. Test for Management: -Sit yourself in the dining room and try to get a clean glas. Adventure -Have breakfast and try to get a Capuccino, machines always broke. And the taste? Have yourself a go -Cook in the front, no one waers a chef's hood. -Chairs, have a seat with your new clothes? Like it? I doubt...

Podla koala tour je vsetko na fotkach v poriadku.They have The worst restaurat i have ever been. Very poor quality. Mass is every where. Dirt is every where.If you have Kids i cant imagine what they will eat there.