Gastnutzer
9. August 2024
Beware of thieves in this hotel, I left my bags open and someone from the hotel stole my garments. I have never left my bags without locks and I have made my biggest mistake in this hotel. I stayed there 3 days and never come to my mind check my luggage before I leave, so I closed them and when I got to Malaga, !!!big surprise!!! Many of my clothes were missing, I wrote to the explaining what happened and instead of receiving a concerned email they were very aggressive and furious like I was hurting them an told me that couldn’t happen there because the personnel is being there for long time and they know them very well. I offer to send photos of my missing clothes from the previous days of my vacation, they accepted so I sent them via email. Few days later the lady from the front desk sent me a nasty response and asking me what I was expecting from them. Well usually the people who is in charge try to find out what happened and I was hoping they could take a look of the pics and compare with the clothes she wears, specially since I didn’t buy them in Spain, some were even from Colombia, USA and Italy Just make sure you lock your bags
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