Hotel Sur

we only ever visit this hotel for drinks and entertainment or to watch sports and have visitors on many occasion. the staff always recognise us and are extremely friendly and drinks are cheap. a cracking night out to be had at the Sur and well worth a visit.

The Hotel Sur may only hold a 2-star certification, but do not let that put you off. I am presently on my last day here and I have been pleasantly surprised by the standard of this establishment. I have been in 3 and 4-star accommodation which couldn't match the Sur in many respects. My first encounter with the exceptional staff, apart from at check-in, was upon returning to my room to find my key card wouldn't work. This was rectified immediately. My second encounter was when I locked myself out on my balcony! My fault. The lady on the next balcony contacted reception and I was "freed" pronto. Encounter number 3 was when I pressed the toilet flush and it decided to stay put. A new one was put in within minutes of my bringing it to the hotel's attention. So full marks to everyone on the staff for their assistance - all with a smile. My room overlooked the pool and, as a single traveller, had ample space for my clothes. The 6 or 7 hangers provided sufficed. A free fridge in the room was an added bonus, as was the free air conditioning, although the safe was a couple of Euros per day, plus deposit. A good shower, always with plenty of hot water. No kettle, but I brought my own. Cleaners came every day, apart from Sundays. Room cleaned, beds made and towels changed on a daily basis. The hotel bar next to the entrance and looking on to the street has live music every evening and seemed a popular venue. I went room only, so I cannot comment on the restaurant or the food. All in all, I had a pleasant stay and would recommend this hotel in the beautiful Cala Bona. A short stroll takes you into Cala Millor with its nice beach and more shops and restaurants. Would I go back? Most definitely.

Yes most definitely, the hotel has two stars over the door before you enter, I would give it 10 stars for the welcome we received, this is a family run hotel and the guest relations is second to none, nothing is too much trouble you will be greeted like family, we had room 318, yes the hotel is basic but our room was spotlessly clean, bring Travel kettle and iron or hire them at reception, you have a mini fridge in the room, whilst the rooms are not massive we had plenty of room for two, stored cases between vanity desk and patio doors, we had a partial sea view over looking the Main Street and bar, whilst could be noisy with entertainment it did not bother us, there is an extensive library and quiet room I left the books I read for others to enjoy, we were half board, very chilled at breakfast with everything you could want toast,coffee,juices,full English sausage amazing plus ham cheese etc,pastries fruits cereal and yoghurts ,great selection,evening meal selection,chicken,pork or fish ,spaghetti Bol,spaghetti carbonara,chips,mash and wedges etc would have liked to have seen more rice but that is totally personal partner does not like any form of potato he still managed to fill himself up so all good, great deserts, bar prices great 2euro small beer,coffee,tea £5.90 for double captain Morgan and coke,live entertainment every night and all the football matches screened. All in all an amazing relaxing chilled out holiday,loved every minute so thank you hotelSur :) Just an aside, construction work is taking place next door and been told ongoing til October, whilst we shut off the noise whilst by the pool you might want to bring ear plugs,the pool area is very chilled the hotel also does bar snacks, toasties,fries etc very reasonable. Transfer time is nearer 2hours or just over as in our case so if you have little ones make sure you take them to the toilet before you board your transfer coach as no toilets on board. Once again thank you to each and every member of staff at Hotel Sur we don’t want to leave tomorrow xx

Book 5 nights for me and my 12 year old daughter, I wasn’t expecting 5 star luxury as it was a cheap holiday, I was pleasantly surprised! The rooms are basic but clean, the pool was small but quiet and could always get a sun bed, great location for the beach, shops and restaurants, Cala Millor just a short walk, the entertainment was fab, the breakfast and evening meals were great, my fussy eater loved the lasagne and the cottage pie, I would definitely return for the price :)

Definitely underrated. This hotel is much better than its star rating suggests. The rooms are on the small side but everything else makes up for it. The beds are comfortable, nice linen, air conditioning and a fridge. There was a balcony with furniture. The hotel is clean and nicely presented. Breakfast was buffet service and offered all the usual food and drink, which was fresh and hot. There is a nice pool with a bar and plenty of sun beds. There is also a bar that serves food, has sports tv and live entertainment. The staff were all pleasant, polite and extremely helpful. Enjoyed our stay and the facilities. Definitely recommend.

We are hear at the moment we have found no fault what so ever rooms clean and the beds are the comfy we are bed and breakfast they are amazing all English the staff and cleaners are excellent highly recommended the rooms are lovely we are on the front best place is the front the entertainment is good this is are 2nd time hear how it got to be a 2 star I never no