Grupotel Mallorca Mar

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We stayed at Grupotel from 27.09.24 for a week , the Hotel was welcoming, friendly , clean and we felt Staff could not do enough for us. If you are a young family with children it is marvellous it is really family friendly! with children's clubs, pools, sand pit area, baby lounge etc, food was good plenty of choice, Vegetarian, Vegan lots of meat choices , traditional Spanish Paella , Italian Pizza and Pasta, meats, salads fruit , Ice cream , Beer , wine and soft drinks with meals, we also booked the A La Carte while there and went one night which is in the Taverna ( an area in day which has food until 6pm) and plenty of choice and fresh fruit and veg, 3 Pools all good ( some deep) with Life guards and some kids pools too ( one like a mini water park) , the Entertainers were great, really enjoyed the Musicals, Quiz etc , it went quieter late evening as most people tired from days in sun , Bar staff, Canteen and Reception and Tui staff on hand , all great! , for a couple in 60’s we would choose Adult only next time as was really geared up for younger people with families was great to see them having good times ! The Beach is rocky by hotel and sea bit rough, but there is a shuttle bus to Cala Millor which is Sandy and has some nice shops and restaurants, Cala Bona we walked to about 15 mins nice walk and harbour, lots of people cycling and on the carts you peddle , our room and the house keeping was great , grounds all neat too, We had a great week , Sun shone and made very welcome , not many English at hotel a good atmosphere thank you Grupotel!

We travelled as a family of 3, with a 3 year old toddler. This is very much a family hotel; there were a few groups of *grumpy* adults obviously wanting to enjoy some peace and quiet, this is not the hotel for you if this is what you are looking for!! Good points; - Hotel was very clean, rooms and facilities - Cleaning staff were very polite and friendly. Most bar staff and restaurant staff were friendly, some would appear to have the ‘end of season’ vibe and not as interested but still polite generally - Great pool facilities, 3 to choose from depending on what you want - Lifeguards at all pools from 10-6 and all appeared attentive - Good range of activities for everyone - darts, water polo and aqua aerobics were a firm fav with the adults - Evening entertainment was up and down some better than others, the Disney night by the hotel’s own entertainment staff however was FABULOUS and enjoyed by all. Credit to them! - Toddler enjoyed the mini disco and staff were so lovely, remembering the children’s names - There was generally a wide range of food, it got a bit repetitive but we were there for 2 weeks so this is to be expected - Toddler really enjoyed the children’s self serve area in the restaurant - Spirits were mostly branded rather than local, with generous measures! - Fantastic location with easy walking distance to shops, bars and restaurants - On site supermarket was reasonably priced and had essentials - Room was over looking the splash pool so away from entertainment, however was lovely and quiet with balcony door shut despite being so busy outside Bad points; - Al a Carte booking is included once a week for the holiday. The availability of this however is very poor, only open Monday-Wednesday and has to be booked up ages!!! in advance, we tried to book at the beginning of our holiday for the following week (2 week stay) and the only time available was 20.15 which is not feasible with a toddler. We therefore couldn’t try this as we wanted to - Only a few cocktails available as part of the all inclusive package, would be nice to have more variety - The hotel ran out of ice lollies, both those included in the all inclusive and branded lollies that can be paid for. Not ideal that these were not available for the 2nd half of our holiday - Not necessarily a bad point but something to consider - there is a *quiet* road in the middle of the complex, which you are required to cross to get from the restaurant to the entertainment. There is a zebra crossing however not all cars acknowledge this, so just be mindful with little ones - Toddler went to kids club on one occasion (to break the day up) as was interested in the arts and crafts session. Toddler reported she enjoyed it, however staff were slightly off putting stating that most of the children were not English speaking so it could be isolating for her. The staff were honest which I was grateful for, however it is something to bear in mind if you have children that would be attending kids c

Great room 6124 sea & pool view spotlessly clean hotel with very friendly and helpful staff.Food very good.I was a little concerned before we went about all the children but it was great fun watching parents chasing after the toddlers poolside