Hotels in der Nähe von Ponte Mallio, Cagli

I have mixed feelings about this hotel, a bit more negative than positive. First off the hotel looks great from the outside, and the common areas are very nice as well. The hotel is a converted monastery so it definitely has character and charm. However once you scratch below the surface then you start to realize this should not be labeled a luxury hotel. If it was independent I would have less of a problem with it, but they are part of the ”Small Luxury Hotel” alliance (SLH) therefore they have international hotel luxury levels to uphold but unfortunately they do not. I am no longer top tier of the SLH loyalty program, I recently did not stay often enough with this hotel chain to renew top tier so I am now middle tier, consequently I did not expect a material room upgrade. I received a modest +1 upgrade from entry level room which was not a surprise. The room was acceptable in some ways, but the upkeep / maintenance was lacking. The towel heater was not heating and the paint was cracking and rusting. The room was very hot so we needed to open the window for some fresh air; the handle was loose and difficult to operate and will possibly fall off soon. The hairdryer was hanged and attached to the wall, which is something far more common at cheap hotels like an Ibis. The main feature which did not meet luxury standards was breakfast. It was appalling, in Italy of all places. The only hot dish was scrambled eggs and bacon. The only vegetable available was large uncut tomatoes. Heck even lowly Hampton Inn or Holiday Inn Express hotels offer better. Service was hit and miss - in the restaurant it was fine, and also I wanted to buy bottles of wine from their impressive cellar and someone came to unlock it and show me around. But there were other aspects where service fell short of luxury level. Upon arrival there was nobody to help at the entrance with luggage. Also every luxury hotel should have room service available all day but at this hotel it did not start until 8pm which made it impossibly late because we travel with a 2-year old. The restaurant itself also did not open until 8pm so we simply could not have dinner at the hotel. Overall this is not a luxury hotel and does not belong in the SLH group. If it was an independent hotel and considering the complete absence of international hotel chains in the area, I would be far more lenient but if a hotel belongs in an international group then guests will judge differently. The price tag at Park Hotel Ai Cappucini was also not cheap at all - it is inflated due to benefiting from the SLH name without fully delivering on quality.

Wir genossen wirklich unseren Aufenthalt hier. Gubbio ist ein besonderer Ort und das Hotel hat einen erinneren Sonnenuntergang auf den 2. Stockgarten gegeben. Ihr kleiner Hund hat auch viel Unterhaltung gegeben, als er seinen Ball zu mir zum Spiel treiben. Großer Platz für unsere kanadische Tour-Gruppe.

Hotel e servizio da incubo. Probabilmente la peggior esperienza in tanti anni di viaggio. Se decideste di pernottare in questo albergo la prima cosa che dovete sapere è che non dormirete, in quanto ubicato davanti il campanile di Gubbio e non avendo le adeguate finestre e isolamenti acustici, sarete svegliati ogni 15 minuti, inoltre se per caso prenotaste con booking e alla richiesta della Direttrice Veronica non accettaste la cancellazione in cambio di una colazione, sarete esclusi da ogni sorta di gentilezza perché in quel caso siete già diventati un problema, insomma, mendicare il 20% di booking non è nulla in confronto a sentirsi dire che se non si riesce a dormire a causa delle campane il problema è il cliente che ha prenotato, Follia, questa è la gestione sotto le direttiva di Veronica, quindi penso proprio che abbia sbagliato mestiere. Non scrivo nulla per la povera vittima impiegata in quest hotel, sola a dover fare tutto con l'hotel pieno, Follia o forse pure illegale, mmmm...meglio finirla qui..

Wunderbare Erfahrung, ist der Ort erstaunlich umgeben von vielen grünen und Bergen, die Sie sich in Frieden fühlen. Großes Spa, wir haben es für eine Stunde reserviert, es bietet: - ein großes Jacuzzi mit Wasserfall - Dampfbad - Saunabad - Kneipp-Tubes (kühl und warmes Wasser) - Entspannung mit Tee - emotionale Duschen Spezialerwägung für alle Mitarbeiter, Super-Art und für jeden Antrag verfügbar :)