Hotels in der Nähe von Sede do Parque Estadual da Costa do Sol - PECS, Cabo Frio

Guten Abend. Ich bin fast ein Jahr am Hotel, und wir haben nie so viele Unregelmäßigkeiten ohne Lösung durchgemacht. Kleine Probleme, die mit Kumulierung, hat große Dinge umgedreht. *Arbeiten in der Wohnung vor und umgeben, wurde auf der Rezeption berichtet, sie antworteten mir, dass es nur der Tag war, und es reichte, um den ganzen Aufenthalt. * Zimmerausstattung, wurde nicht in keinem der 3 Tage durchgeführt. * Verstopftes Gefäß, ohne Lösung * Schwimmbad, Schock. für die Beleuchtung *Frühstück ohne Butter (???) *Demagnetisierte Karte des Zimmers, aller Gäste, die alle dorthin eine neue Karte machen, was wiederum einen Verlust an Zeit verursacht. Der Lärm dauerte jeden Tag, den ganzen Tag. Das Richtige wäre, den Gang leer zu lassen, oder die Umgebungen in der Nähe isoliert.

Ich fühlte mich von den Bildern hier gefangen. Die Zimmer waren schrecklich, mit Duschen nicht richtig funktionieren, und verfärbte Bettwäsche und Kissen. Als ich mich beschwert habe, schien es, als wäre es auf deine Hörer ..., aber es könnte eine Sprachbarriere sein. Das einzige positive über das Hotel ist seine Lage und die Nähe zu einigen schönen Restaurants.

This hotel is located in front of a beautiful beach, which you can walk also to conchas beach where there are lots of quiosques. It's a very scenic beach. The service in the hotel is superb. Everyone is very nice, accommodating and friendly. The breakfast is wonderful. Has tons of food - which includes fresh juices, fruits and Brazilian specialties. They have a small gym The only issue here is if you want to go out it's kind of far from everything else. So be prepared to spend some money on uber rides or cab to the town or another beach area. I would definitely recommend this hotel and would definitely return.

We arrived 30 minutes prior to our checkin and the concierge told us our room wasn’t ready. No big deal. We had 2 rooms (one for my family and one for my sisters) so I gave them both our names and went for lunch. I informed them my sister would be arriving later in the day. My family went and had lunch and when we went back upstairs they said my room wasn’t ready, but my sisters was (even though I told them my sister was arriving LATER IN THE DAY). When my sister arrived we all went to our rooms and realized they were too small and asked for an upgrade. This was a mission since the same lady thought we were disputing our reservations but all we wanted was to upgrade (my sister and I are fluent Portuguese speakers, we are native to Brazil, so it was NOT a language barrier) We FINALLY upgraded and our new rooms at 4PM (3 hours after I arrived). They said the room needed to be cleaned and asked us to wait. No issue. UNTIL it was past 8:30pm and our room was STILL not ready and we had 3 kids in our party that needed to go to bed. At this point we found out that THE ENTIRE RESORT HAS 1 CLEANING LADY and that was why this was taking so long. Ou rooms were only ready at 9:30PM. When we went to speak to the manager, he completely disregarded my sister and would only speak to my husband which was very sexist. He and the whole staff truly offered ZERO assistance to make anything better, and this was ALL ON THE FIRST DAY. Cherry on the cake, the bar only has 1 bottle opener and the towels are stained and old. The staff and manager are unequipped and undertrained. Terrible experience.