2 Heaven Hotel Seomyeon

Das Zimmer roch extrem schlecht und war staubig. Sie haben ein unbrauchbares Bidet. Der Geruch von Abwasser drang ins Zimmer und wir wurden beschuldigt, die Toilette nicht richtig zu benutzen, obwohl alle Anweisungen (an der Kasse) auf Koreanisch waren. Der Duschkopf war sehr rostig und sogar das Waschbecken im Badezimmer bewegt sich. Die Rezeptionisten waren furchtbar unhöflich und nicht hilfsbereit. Ich werde nie empfehlen, hier zu übernachten.

Das Hotel liegt in der Nähe einer Straße, in der das Nachtleben pulsiert, aber das ist auch schon das einzig Gute daran. In meinem Zimmer war jede Menge schwarzer Schimmel, und nichts trocknete jemals, obwohl das Fenster die ganze Zeit ganz offen stand. Als ich die Klimaanlage einschaltete, kam etwas Schimmel aus ihr auf mein Bett, das Gesamterlebnis war alles andere als zufriedenstellend.

Very bad, don't go to that hotel, the only good thing is location, but in this area you can find many better hotels. Literally made my trip I was looking for worse. This hotel wasn't even booked by me, but by trip.com as my original hotel planned some fire drill, therefore when I was already travelling to Asia they let me know about that and suggested this hotel as an option, I was literally going to the airport and had no time so just agreed to book for me...but I think that if they are booking they should look at the the amenities I had in previous hotel as I was for example relying on lagguage storage but this hotel doesn't provide that, moreover the check in is really late in the evening so you have to go through so much husstle. This really complicated everything and stressed me out. However, this platform to begin with should have stopped offering this hotel as it has so many bad reviews which are true, like for example bugs or cockroaches or whatever it is, this is unacceptable for ANY hotel! I tried to deal with it at the reception，they said the hotel is full so cannot change the room so I asked at least for a bug spray. Then I was trying to deal with this platform to do something about it, the good thing is they are really quick in responding but in this case not with resolving the problem. I had booked 2 nights so I was asking for rebooking at least the second night to another hotel, but they were saying that the hotel refuses a refund and basically if I would want to change hotel I have to book it all over again and pay for it without any money back. Also they just offered me around 900 points worth like 9€ which is not even a half of the hotel's price for night, I mean I wanted a place where I can safely sleep and as this hotel wasn't my 1st option to go and not my fault I expected better resolution.

Great location and the room was beautiful but a bit shabby. The mattress was really hard but the pillows were heavenly. I was initially told at check in that I was going to be charged a fee despite checking in not even half an hour after the alleged check in time, which I thought was weird. The hotel seems a bit understaffed. The towels provided were small in size and the only toiletries provided were hand soap and toilet paper.

Don’t come here!! No shampoo,conditioner and body wash,no toothpaste and toothbrush,no hairdryer,no water (if you want to drink water you have to go to lobby) ,no hot water in shower,strange smell from the toilet🤮 Check in is after 18:00 (too late) All you can do there is only sleep

They will ask you to pay 20000 won to stay in the room even when booking consecutive nights, otherwise u' re supposed to leave at 11:30am and come back at 7:30pm leaving your luggages outside without custody. You' ll end up paying double the price.