Kanas Woyun Mountain Lodge

We stayed here for 2 nights. I booked this accomodation because trip.com indicated this is a non smoking room. When we got into the room we can noticed straight away strong cigarette smell. I saw an Ash tray in the room that was just used. To reduce the cigarette smell I opened the door and windows and put the Ash tray into a plastic bag and tightly sealed it. Prior to check in we had a problem caused by the luggage transfer staff at Kanas Lake and the lady boss was kind enough to fetch one of us again to the luggage release point at Jiadengyu car park station. Fresh fruits were supplied daily to our room. We are happy with that. The location of the accommodation was not near to the shuttle bus stop as compared to many hotels in the vicinity. The bathroom has no wall hook and towel rails for hanging clothes and towels. This makes bathing not easy especially in the cold autumn weather. Disposable paper bath towels was provided and it was uncomfortable to use besides being inefficient to remove water and moisture from the body. One of the lamps on the ceiling was not working. The curtain has a part that was dislocated and not fixed. Glass with no handle was provided and when it's filled with hot water it's difficult and dangerous to hold as you can drop the glass easily if you are not very careful. The elderly lady at the accommodation was very helpful and told us to use the common area chairs to put our bag as no luggage rack was provided in the room. The shower head in the bathroom was made of metal of inferior design and one of us burned our hand when bathing.

住了兩晚，同時體驗了三人房和親子房，發現親子房空間更大更舒適，衞生間和洗漱空間更大。 親子房乾淨，設施不錯，床品舒服，周邊環境清幽，沒有噪音，停車方便，老闆娘熱情周到，是一次很棒的體驗。

房間尚算整潔，服務員服務亦可以。但房間浴室只有細毛巾，沒有大浴巾。浴室熱水限定15分鐘即完，非常先便。