The Victoria Hotel

Lovely little hotel, bar, restaurant, comfortable, clean rooms, friendly helpful staff, easy access to the sea front and town Very much looking forward to staying again. Thank you all for your hospitality we will be back soon

We visited The Victoria Hotel tonight to have a food and a few drinks as we are staying In Burnham-on-Sea for a break away. The food was brilliant! Turned up piping hot and tasted amazing! The staff were very friendly and helpful couldn’t do enough for us. Would highly recommend stopping in here for some food and a few drinks! Brilliant pub, we will be back again before we leave!

Lovely place to stay whilst visiting burnham , right opposite the ritz and 1 min walk from seafront . Lovely clean bedding and comfy beds , nice hot shower , good tv channel choice , the new boss is really friendly and the assistant manager Is brilliant with helping you find things in the local area , bus routes etc , she’s a credit to the pub , didn’t know this place was here before , but when I return will be coming back here :)

The pub was in full sunshine when we arrived. The service was friendly and the food was excellent. I would thoroughly recommend. There's a great range of cask beers and the coffee that we had was first class.

I did not expect too much from a room above a pub. I am realistic and expected it to be cheap and cheerful (well not so cheap), but I did not expect to feel unsafe. When I stayed (a lone woman) with my daughter 13 years old on a Friday night I felt unsafe. It cost £85 for one night in a family room. This is for room only - breakfast not included and there is no parking at hotel. When arrived it seemed ok. I was told there was karaoke that night until midnight. I’m ok with that. We were shown to our room, led up through the bar to upstairs where the accommodation is. I was told that the door that leads from bar to accommodation is kept shut to stop any customers from the bar getting to the accommodation area. We went out to a family gathering. On our return at 11pm, the door was wedged open. I closed it, but then it bothered me that as soon as I was in my room someone could open it and wedge it open again, therefore allowing anyone to wander around the hotel rooms. This is what made me feel unsafe. I eventually got to sleep after drunken people outside on the street had gone at about 1am. I got woken up in middle of night by someone laughing repeatedly really loudly and shouting. After ignoring it for a long time thinking they would eventually settle down - it didn’t- I had to go and knock on their door and tell them to be quiet at 2.45am. There was also a loud humming noise which I hadn’t noticed on arrival, but when it was quiet in the night became really annoying. In the morning I noticed the bedroom was over the external fans, which never switched off. The room itself was dirty in some areas. The electric socket that the kettle plugs into looks like it hadn’t been dusted for about 6 months. I complained to ***********. They very quickly refunded me a small amount. They said that they had contacted the manager of the hotel on my behalf, but the manager never got back to them. This hotel is ok if you don’t really want to sleep, or if you’re going to get so drunk that you pass out. Possibly not the best place to stay if you are travelling on your own or with children.

We stayed in double private bathroom room and it was great. Very warm and comfortable, nice few on front garden. Staff remember named Connor was really nice and accommodating. Only thing I would say is that there wasn’t any hand soap. I would definitely stay here again!