Park Hotel & Spa

Die Ausstattung ist einfach, das Bad nicht sauber, das Frühstück zu eintönig

Дочка со своим любимцем очень довольны и проживанием и спа зоной. Единственный минус, так это то что сразу при открытии спа зоны для посетителей и сауна и хамам холодные.

🙅 Nope. Its lacking service and they have a odor issue. Nowadays I thought all hotels have a signature scent. Well I can assure you this one doesn’t have one you expect. No one in their right mind would choose body odor for a scent. They need to offer an alternative while they await the city to switch from heat to AC. You can’t control the room temperature. There’s a panel to do so but it actually doesn’t work. Breakfast is lack luster as well. The only decent place is the restaurant and staff kindness and smiles. Customer service you ask they try but don’t succeed at the simplest things. They have nice toiletries, slippers, bathrobes and easy access to Vardar River boardwalk leading to the city center. My suggestion to hotel management get a hotel scent place it in the rooms. Reupholster all fabric surfaces to get rid of the funky body odor and cigarette smoke that’s ingrained in the fabric surfaces and replaced with hard surfaces that don’t capture the horrible smells then you’ll have a good hotel. Enhance your breakfast choices.

We were at the Park Hotel as part of a group tour. We stayed for a week. I have nothing good to say about this hotel. My major complaints are: 1. The shower…it was a stall shower with a half door. The shower nozzle was attached near the top but could be removed for hand held. When the water hit the wall of the shower, the water bounced off onto the floor creating a flood…every time. When I tried to adjust it the nozzle, it came loose and fell to the bottom and couldn’t be fixed. 2. They offered complementary lotions. When I ran out after a couple of days, I put the empty ones next to the sink so they would know what to replace. They left the empty ones and didn’t leave new ones. I didn’t get more toilet paper either. 3. After 3 days of them just pulling up the blanket and not really making the bed, I asked for clean sheets. While I watched, they put clean sheets on. The last day they didn’t even fix the pillows. They were left like when I got up. 4. Every night I had to lower the temperature because I like a cold room. Mysteriously , the temperature increased during the night. So I always woke up and had to shut off the system. 5. The grout in the shower was moldy and there was a white crust around the sink 6. My friend had made a cup of coffee in the room and left lipstick print on the cup. The cup was never replaced. Each one of these complaints sounds petty, but put them all together and it makes for a lousy experience .

The cleanliness, excellent breakfast, and friendly staff were outstanding. However, it was mentioned that there was a bicycle rental service available, but it was not. Absolutely If I ever go to Macedonia again, I would choose the same hotel.

Hotel Recep and manager tried to charge for the stay which I already paid via booking. And insisted on it. They did not check their records and emails while insisting. When I said I never do the double payment they found the records and contacted booking and corrected their mistakes. Be careful they can behave same to you.