Home Hotel

We booked the Loft, which it’s an apartment with a different entrance next to the hotel. It was very confortable for our family of 4. They had 2 twins bed ready for the kids at the lower floor and a queen bed on the second floor for us. The loft has an equipped kitchen a patio at the entrance and a balcony on the second floor. We had breakfast at the patio next to the pool every morning, the vines and flowers are absolutely beautiful. Very peaceful. The location is fantastic, very close to most attractions, we used Uber and most of our rides were around $6. The front desk employees were amazing, they answered every question with care and great actitud. We would definitely consider staying at Home again in our next visit to Buenos Aires.

The service is exceptional. It rates as equal to my experience in the very best hotels in the U.S., Europe, and Asia, and probably falls among the top three hotels I have enjoyed. A few examples: on arrival, the Loft was not arranged with beds in both the upper room and lower room. I mentioned to Sheila that I would need a bed in the lower room and she asked if I wanted a queen size or would a smaller one suffice. I responded that I needed a queen bed. Within two hours a bed was moved into that room and made up. It was comfortable and, well, perfect. Another instance: On leaving I needed to settle a car bill in cash but only had Uruguayan pesos at the time (pre-dawn). The desk attendant calculated the amount and served as a currency exchange agent so that I could get off to the airport on time. I mention this because at that hour, there was no one to consult, and so she made the call, the lesson being that the staff are trained to make decisions on the spot that favor the guests in such situations. That is a departure from the usual at hotels. The Loft itself was terrific. It was bigger than we expected, meticulously cleaned and readied for us, and the servicing of the room each day was impeccable. It was bright and colorful, and so, so quiet. We slept great. There is more to say - the friendliness and proactive thoughtfulness of the staff in every aspect from the restaurant to the concierge to the front desk and the chamber attendants. The location is perfect - the neighborhood is full of restaurants, shops, night spots, bars, milongas, and street art. I would stay here again in a second.