Gastnutzer
26. Juni 2024
Had a great stay, I don’t normally like to leave reviews. But the manager Bobby was amazing. He went above and beyond my expectations as I was a bit stressed out, as I left some documents at home, including directions to a very important meeting. But Bobby calmed me down and was wonderful and gave me perfect directions to my meeting. He also advised me of a wonderful local pub on the river in Bromsgrove. The next day I wanted some extra towels and reception organised housekeeping to clean my room, great service for a budget hotel. I will definitely be back. Bobby is charming and a credit to the company and I can see him going far. Staff are well trained and professional.
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