The Douglas Hotel

We had an evening bar meal in this charming hotel. Our window seat had lovely views over towards the mainland. Our meal was promptly served by friendly staff. Well cooked from a thoughtful menu ( we liked all the choices), our dinner was very good and value for money. The Douglas has a good reputation and we will certainly visit again the next time we are in Brodick. Great location and good atmosphere. Recommend.

Fantastic hotel I could not fault it. Great location plenty of parking, staff were fantastic. We had a spacious well appointed room facing the harbour with lovely views, with every amenity you could ask for, even bath robes. The breakfast in the restaurant was perfectly cooked with good quality produce. The evening meals were just delicious, I would highly recommend this hotel, it was just perfect in every way.

It had been a long time since my husband and I had visited Arran and we were looking forward to our stay at The Douglas Hotel. On arrival we were warmly greeted by the lady on Reception with an offer to carry our cases, if needed. Our bedroom was extremely large, very nicely furnished and spotless - as was the bathroom. Our evening meal in the restaurant, although not a large menu to choose from, was excellent. I had tried on two evenings to order a steak without success, and was able to order one on the third attempt. It was certainly worth the wait! Breakfast had a very good selection of fruit, etc., and on each morning my poached egg was cooked to perfection. The service was excellent and all of the staff were extremely pleasant. We were very lucky with the weather, having glorious sunshine every day, but the enjoyment of our visit was definitely added to by choosing to stay at The Douglas Hotel.

We have just experienced five brilliant days on a first ever visit to Arran. We stayed at the Douglas Hotel and what a smart move it was. We travelled over on the Glen Sannox and within no time we were in the hotel and receiving a warm welcome. We had a front of hotel view over Brodick bay and the harbour. Staff throughout the hotel were excellent, professional and welcoming. Our room was well furnished, spacious and comfortable. Our meals were well presented, nutritious and value for money. The Douglas was a great location as a base and we used very available minute to explore this wonderful and friendly Scottish island.

Given that it looks like the hotel generally gets high ratings, it must be a luck of the draw thing. Wasn't staying at the hotel, but had really looked forward to a nice lunch there during our Arran visit. Arrived, clearly seen by serving staff, no acknowledgment, and there were only 2 other tables who were served and almost finished. Waited 10 minutes, no one came. Went over to the bar, the young guy behind it obviously saw me coming and deliberately walked away out of sight. Meanwhile, 2 ladies came in and were warmly greeted, seated by server, drinks order taken right away - well known locals or hotel guests? Naturally we got up and left. Very disappointing. If you go chances are you'll be fine, but don't be surprised if you have an experience like ours. Wish there was an option for zero stars.