ULTIQA Air On Broadbeach

Pretty expensive for what you get, there were some issues with the apartment (bathrooms had no fans, fridge leaked, TV remote didn't work). But the location is perfect (across road from beach) and facilities around are significant (supermarket right next door, plenty of restaurants within short walk).

The location was excellent however, the complex and rooms were quite old and need a major facelift. The room was very basic, bed very uncomfortable and general ambience very standard, definitely would not recommend

Great view and position Great place to stay, a little dated but still ok, close to everything…

Fantastic property, excellently managed Would definitely book again could not speak more highly of our stay.

I recently checked into your hotel (11th to 15th May) while attending a conference at the Gold Coast. While I appreciate the general cleanliness and amenities provided, I am writing to express my concern regarding a persistent and unpleasant odor in the room, which resembles the smell of urine. Unfortunately, due to my very very tight schedule and the limited availability during this busy period, I have not had the time to properly address this matter in person. I also understand that your reception operates from 9 AM to 5 PM, not 24/7 service; which overlaps with my conference commitments, making it difficult to reach out directly during those hours. I kindly request that you look into this issue as soon as possible the room was 1305. Whether through a deep clean, room freshening, or possibly offering an alternative room if available, any assistance would be greatly appreciated to ensure a more comfortable stay. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, formal, direct, or if you'd prefer a shorter version.

Good Morning Very disappointed in our stay. I paid for the accommodation via the ******* app. But on check in your reception took payment again from my debit card. I was told "human error" and I would received refund in 2 - 5 business days. This left me with no money to enjoy my stay. I could not see the show I wanted or shop at Pacific Fair for upcoming birthday presents. My whole reason for the getaway. I feel more could have been done to rectify the "human error"