Turbot House Hotel

Worst experience ever! Smells bad the moment you enter the room and carpet feels moist which is absolutely gross. Asked for hairdryer and reception claimed that they only have 1 for the whole motel (I wouldn't even call this a hotel). Shower head leaks badly & sprays the whole toilet during shower. The knob falls off the moment I touched it. Booked this place for a short transit & shower but did not feel comfortable doing either & checked out early instead. Complete rubbish & waste of money.

酒店很老，有很重的味道，房間很小，沒有任何服務，不要入坑

Awful. It seems at one point this was a decent hotel but it’s gone downhill in the last year so previous positive reviews are still higher than the negative on booking platforms. Booked through Agoda, checked in and checked out straight away upon seeing the state of the room. I have travelled the world and stayed in plenty of budget places and this is the first time I have ever been unable to stay a night. Complained to Agoda that they need to remove this listing and also they did not publish my negative review which is why their average score is higher than most platforms. The reviews are also auto ordered in a way to show positive reviews first. Shame on Agoda. What was wrong: Whole hotel smelt musty and like cigarette smoke. I checked in at 9pm and felt so uneasy and that was before I even bumped into anyone. People staying there did not feel like holiday go-ers. They were long term residents and (I feel terrible saying this) but I got the impression it was a halfway house and the residents gave me junkie/homeless vibes. Either that or I can see dead people because every single person gave me the creeps. Had to lug my suitcase up 4 flights of wooden stairs and had several encounters with the locals there. Lift was broken but I think I would have been to afraid to use the lift even if it was working. My room stunk like paint fumes but there was paint peeling off the walls so it wasn’t from paint. I did try to air it out with the aircon and window open but didn’t touch the smell. Cockroaches and silverfish went running in the bathroom (many). Based off the other reviews I read I felt I actually got one of the better rooms so I knew there was no point changing rooms. The after hours manager was understanding when I said I felt too uneasy to stay there and they gave me a refund via Agoda. That is the only positive thing I can say about the place. Even then I was happy to pay $110 to NOT stay there. This place needs to be delisted as a hotel. Spend an extra $90 a night and go to a decent place where you feel safe.